Effective Communication

Master Difficult Conversations at Work

difficult conversation

How many times have you been so frustrated with your boss, a colleague, or an employee who you manage that you were about ready to give up and quit?

How many times has a project, your promotion, or a strategic initiative you led been derailed by lack of communication? We’ve all been there.

How you communicate in tricky situations, with colleagues you don’t see eye-to-eye with, or during discussions with your managers is crucial to your success. Watch this class and learn how to tackle those difficult conversations at work.
You will learn:

  • How to align your values and objectives before you engage in these conversations
  • How to avoid misunderstandings and bruised egos
  • Tools you can use to kick start tough conversations
  • A model for examining a situation realistically so you can find effective solutions

About the Author

Jill Ozovek is a certified career coach in New York City. Her practice focuses on helping Millennial and mid-career women find and develop careers that align with their passions. For more info on your own career change and Jill’s Career Change Kitchen course, click here.