How many times have you been so frustrated with your boss, a colleague, or an employee who you manage that you were about ready to give up and quit?
How many times has a project, your promotion, or a strategic initiative you led been derailed by lack of communication? We’ve all been there.
How you communicate in tricky situations, with colleagues you don’t see eye-to-eye with, or during discussions with your managers is crucial to your success. Watch this class and learn how to tackle those difficult conversations at work.
You will learn:
- How to align your values and objectives before you engage in these conversations
- How to avoid misunderstandings and bruised egos
- Tools you can use to kick start tough conversations
- A model for examining a situation realistically so you can find effective solutions