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Crisis Management: Effective Leadership in Times of Crisis

Crisis Management: Effective Leadership in Times of Crisis

This webinar, in collaboration with the University of Pittsburgh, Katz Graduate School of Business, will discuss the fundamentals of crisis management and introduce relevant definitions, categories, and process steps.

Participants will also receive valuable information about the characteristics of effective leadership in times of crisis, as well as how the power of social media can be harnessed in crisis management.

By participating in this webinar you will gain:

• Insight into how comprehensive pre-crisis planning increases the likelihood of a more effective crisis response
• Deeper knowledge of what skills business leaders need in order to manage a successful crisis response
• Greater understanding of the potential risks and benefits of employing social media before, during and after a crisis

About the Presenter

Oliver S. Schmidt is the President & CEO of C4CS® (www.c4cs.com), which specializes in strategic communication and crisis management. Mr. Schmidt has more than 25 years of consulting, training, and coaching experience in the areas of strategic communication, crisis management, and organizational leadership. He speaks multiple languages and has lived and worked in North America, Europe, and Asia.

Due to his international background, Mr. Schmidt possesses a rare sense for cultural differences and their role in multinational corporations. He is capable of both quickly assessing complex business issues and guiding a comprehensive response while providing culturally diverse client partners with a depth of understanding and competence.

Mr. Schmidt routinely advises senior managers regarding high stakes business problems. On the consulting end his focus is on working with domestic and international client partners in the areas of crisis and risk communication, stakeholder engagement, issues management, and reputation and crisis management. Mr. Schmidt also frequently makes presentations, conducts management trainings, and provides executive coaching. He has addressed professional audiences in more than 30 countries on topics ranging from strategic communication to crisis management and leadership coaching.

About the Author

Perennially ranked among the top business schools in the world, the University of Pittsburgh Joseph M. Katz Graduate School of Business offers a diverse portfolio of graduate, doctoral, and executive education programs in business. Through its rigorous curriculum, world-class faculty, high-touch advising support, and global alumni network, the Katz School strives to create dynamic leaders who drive global business. The Katz School has a long tradition of executive-focused education and offers the Executive MBA Worldwide program in Pittsburgh and São Paulo and the Executive MBA in Healthcare program in affiliation with the University of Pittsburgh Medical Center (UPMC).