I’ve been in many interviews at this point in my career – on both sides of the conversation. As a job seeker, I know the anxiety of trying to read people’s poker faces and figure out if the interview is going well. And, like most people, I’ve had interviews that I felt went really well – and then didn’t get the job.
As an interviewer, I have to be conscious about making people comfortable and asking the right questions to help figure out if the person I’m talking to is the right person to fill the position I have open.
Luckily, there are some key ways — aka “green flags” — to look out for to know if an interview is going well.
Green flags you absolutely want to hear in an interview.
1. The interview feels more like a conversation than a Q & A.
The best interviews I’ve ever been in – as a job applicant, or as an interviewer – felt like the kind of conversation I’d have with someone over lunch, or at a particularly great networking event. In the best interviews, there’s a natural flow to the conversation; you and the interviewer seem to “get” each other, and the dialogue easily moves from topic to topic until time’s up, or everyone’s questions get answered. If you fall into a natural rhythm of both asking questions and answering questions, and if you walk out of an interview feeling not like you’ve been peppered with questions, but like you just had lunch with a friend, that’s a green flag!
Bonus points if the interview exceeds the time allotted, or the interviewer seems reluctant to stop the interview just because time is up.
2. You’re shown your potential future workspace or are introduced to potential coworkers/higher-ups in the company.
This is more common on a second (or later) interview than the first, but if this happens – either as a planned part of the interview, or spontaneously – it’s a good sign the interviewer(s) think you may be right for the role, and want you to see more of the organization, so everyone (including you!) can make sure goals, personalities, and expectations are in alignment.
It’s good practice in interviewing to bring multiple people into the process, so that more than one or two people can give input about the person being interviewed. It’s important, as a candidate, to remember that everyone who is part of an interviewing process is important, and to act accordingly. I used to get great feedback from receptionists and assistants on how people acted while they were waiting to come into the interview room – and people who were rude or dismissive to our support staff wouldn’t get invited back for further rounds, no matter how impressive their credentials were.
Whether you’re interviewing in-person or virtually, be kind to everyone you meet at the company and take their participation in the interview process seriously.
3. At the end of the interview, the interviewer asks “buying questions.”
“Buying questions” are questions about things an interviewer needs to know to be able to close a deal and make an offer to a candidate. It’s rare to hear these in a first interview (but not impossible). If you hear them in a second (or later) interview, it’s a green flag that at the very least, the company is interested in you, and is likely going to continue the conversation.
“Buying questions” are:
- How much notice would you need to give your current employer?
- Do we have your list of references? Is it okay if we begin reaching out to them?
- What are your salary expectations? (If this hasn’t already been discussed)
- Are you interested in reading through our benefits information? What other information do you need from us to help you know us better?
- We need to bring you back for another conversation. Does early next week work for you?
- If we needed you to start on (X) date, would that be a problem?
Be honest when answering these questions. It’s easy to get excited and focus more on keeping the conversation going or getting an offer. But now is the time to get potential deal-breakers on the table. If you and the company are very far apart on salary expectations, or they non-negotiably need you to start in three weeks and you need to give your current employer six weeks to finish up a critical project, it’s better for that to emerge now, than later.
If I see these green flags, does this mean I’m getting an offer?
While these are great signs that the hiring team is interested, any of these “green flags” are not a surefire indicator you’re going to get an offer.
One of the hardest situations I have been in, as an HR professional and also as a hiring manager, is when I have a great series of interviews with a fantastic candidate, and for whatever reason, we can’t offer the person the job. Often, it is not personal, and there’s not anything the candidate could have done to change the situation.
However, more than once in my career, I’ve picked up the phone to call someone who interviewed well (but didn’t get the job) and said “I’m not sure if you’re still looking, but we have another position open you might be interested in…” Even if you don’t get the role you’re looking for, if you’ve seen these green flags, know that it’s possible another great opportunity might come your way.