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Account Director, Client Experience

Calgary, Canada | Weber Shandwick

  • Industry:
  • Position Type:
  • Functions:
  • Experience:
    7-10 years
Job Description:
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Weber Shandwick is currently seeking a dynamic and flexible Account Director to join the Canadian team. Translation: we’re looking for someone who isn’t afraid to dive in, test and learn, challenge the status quo, all while leading by example and having fun while doing it!

The ideal candidate should have experience in brand and reputation building communications, managing executive visibility, media strategy and team leadership. The candidate will have the opportunity to drive a unique mix of clients supporting some of the world’s and Canada’s most iconic brands with a specific focus on the agriculture industry, while leading a team of practitioners and collaborating with Weber Shandwick’s network to develop strategic and creative client work. Wow! That was a mouthful.

Responsibilities include, but are not limited to:

  • Develop and grow positive relationships with clients, maintaining the company's reputation in terms of delivery and quality

  • Provide strategic counsel to clients where possible, being able to assess problems and define logical and effective solutions for clients

  • Lead the delivery of high-profile accounts across multiple markets

  • Brief and inform account teams. Communicate expectations/goals to the team on an ongoing basis, helping to keep the team motivated (and having fun!) by communicating clear tasks and actions

  • Work successfully with partner agencies as part of a client integrated agency team, both internally at WS and externally

  • Work effectively with finance colleagues to deliver accurate quotations for all client projects or new business work

  • Write well-structured, persuasive content and help train other team colleagues to do the same

  • Contribute innovative ideas for the client and new business work, inspiring ideation amongst team members


  • 8-10 years public relations experience, agriculture and corporate PR background desired; digital understanding an asset, but not required

  • Agency experience (preferred)

  • You are both a creative and a strategic thinker, and a natural team leader

  • Needs to have a track record in client service to senior level clients

  • Strategic media relations knowledge

  • BA or BS in Communications or related degree

If you are passionate about PR, love building solid client relationships, are a team player and like to have fun, we’d love to hear from you!

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