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Account Director, Client Experience

Chicago, IL, USA | Weber Shandwick

  • Industry:
  • Position Type:
  • Functions:
  • Experience:
    5-7 years
Job Description:
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We are looking for a new Account Director for the Chicago office. This is a unique, career-enhancing role on a large account, and an opportunity to partner with exceptional senior account leaders across the company.

This Account Director role will manage client partnerships and cross functional agency partners, as well as deploy teams in the most efficient and productive way to execute flawlessly and be a supportive coach.  

The client relies on us to deliver not only the best PR work possible, but to lead unbranded programs and branded milestones.The successful candidate will have experience with food and beverage product launches, category marketing, consumer and digital programs, passion, never-ending curiosity, a desire to always be better, and the ability to inspire and connect with teams across offices. S/he will be a hands-on leader that fits with our overall culture. We are a company of doers even at the most senior level.


  • Build and nurture relationship by providing, direction and guidance to colleagues, day-to-day teams and clients

  • Lead, develop and coach a team

  • Develop quality standards, flawless execution and ensure client satisfaction

  • Draw on our agency and cross functional resources, and bringing our clients the best what and how possible for every project

  • Deliver state-of-the-art counsel and content to clients

  • Deliver above expectations, continuing to fulfill the trusted client partner role

  • Work with peers to further the mission, goals and culture of the agency

  • Mentor individuals so that they can achieve their professional goals

Basic qualifications:

  • Bachelor's degree required

  • 6+ years of experience in PR inclusive of agency experience working on large scale integrated communications campaigns

Additional Qualifications:

  • Experience with category marketing

  • Digital Experience

  • Experience on accounts that span multiple cities, integrated teams, across agency partners

  • Excellent written, verbal, and interpersonal communication skills

  • Great track record of success leading teams and developing talent

  • Proficiency in MS Office, advanced proficiency in PowerPoint and other presentation platforms

Desired Qualifications:

  • An entrepreneurial spirit, strong leadership qualities, and a collaborative attitude

  • Propensity to organize thinking, break down complexity and manage shifting priorities at a fast pace

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