Account Director, Signature Client
London, United Kingdom | Visa
Job Description:92 people have viewed this job
Job Description and Responsibilities
What’s it all about?
You will be responsible for pro-actively managing the relationship with one of our Global Signature Clients.Promoting and securing the use of Visa Europe products and services across their business to improve the Visa payments customer experience and deliver growth.
Through your deep Client relationship, and your experience and thought leadership, you will also work with the client to develop future strategic plans to identify and deliver new innovations for customers, ensuring that your client continues to be market leading innovators in the payments market.
What we expect of you, day to day:
Manage the relationship with a Global Signature account, ensuring your stakeholders are provided appropriate support from Visa.
Work with your clients to identify new and ongoing requirements, introducing existing products and services which will drive profitability for your P&L
Develop annual & strategic plans to identify and deliver new innovative solutions, which will enhance the customer payment experience and support growth for the credit card business.
Through your knowledge of credit cards, the broader payments market and Financial Services, you to identity new opportunities to provide your client with solutions to grow their business.
Be accountable for prioritising conflicting and competing demand across the business to ensure Visa resources are deployed to maximum effect.
Lead contract negotiations where required
What we’re after…
Proven experience of having managed a Client to deliver new solutions to grow profitability of a business
Knowledge and experience of credit/lending and broader payments business and/or financial services
Excellent interpersonal skills, with the ability to liaise with and influence key stakeholders up to Executive level
Good Commercial acumen and understanding of credit cards and the payments market, with experience of driving P&L growth
Proven ability to develop and deliver client strategic plans to drive value both for the Client and Visa
Proven influencing, selling and negotiation skills
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