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Account Director

New York, NY, USA | Publicis Health

  • Industry:
    Pharmaceutical / Biotech
  • Position Type:
  • Functions:
    Business Development
    General Management
  • Experience:
    7-10 years
Job Description:
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Agency Operations  

Drives the process and details, and leads tactical plans. Forecasts budgets. 

Finances: Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications. 

Sound decision making regarding hours dedicated to jobs, what to prioritize. Thorough knowledge of all basic financial tools necessary to account management  

Trouble shoot: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to solve client issues, independently moderate conflicts and influence management decisions  

Team Leadership: Takes on wider, formal and informal leadership responsibilities within the agency  

Management: team leader, provides clear and fair direction & feedback to junior account staff


Deep, expert understanding of the audience and at least two channels. Basic knowledge of at least one other category, and another audience  

Continuously learning technology  

Demonstrates and applies extensive and expert knowledge of assigned brands 

Successfully serves as point of authority and/or source of advice for therapeutic area  

Ensures team adherence to agency process. Identifies issues and leads problem resolution  


Vision: Develops communication objectives & strategies (e.g. marketing/ brand platform briefs). Has the ability to see the big picture and identify the key/broad issues while still driving the process and details  

Planning: High-level analysis of category, research, competitive data. Analyzes and extracts findings/issues from all available marketing data. Active in strategic development.  

Demonstrates passion for the brand  

Tactics and Execution  

Develops marketing/ brand platform briefs. Owns the agency process. Shows resourcefulness and thoroughness in developing tactical plans, including budgets and timelines.  

Production: Supervises and effectively manages the production of client-approved marketing tools  

Creative: Collaborates on creative brief development  

Assumes responsibility for the writing and preparation of marketing communications plans and proposals  

Communication: communicate key Client issues/ initiatives to team accurately and in timely manner  

Demonstrates the ability to think creatively and strategically  

PHCG Offerings: Basic knowledge of PHCG businesses, offerings, and tools

Client Relationship  

Builds trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value.  

Relationship: Frequent, positive client contact with key clients  

Brand Champion: Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments  

Agency Champion: Understands, communicates and advocates the agency POV (point-of-view).  

Presentations: Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly. Presents complex data or messages in clear, succinct, compelling manner to clients  

Lead role in ensuring timely, accurate client documentation & correspondence 


Exhibits Integrity and Trust  

Exhibits Self Development  

Bachelors degree  

MBA, Masters in Marketing or related discipline preferred  

Experience in healthcare communications environment preferred  

7+ years experience  

Additional Information

All your information will be kept confidential according to EEO guidelines.

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