Agile Scrum Master

Dunwoody, GA, USA | North Highland

  • Industry:
    Management Consulting
  • Position Type:
  • Functions:
    Project Management
  • Experience:
Job Description:
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Program and Project Management


Join a team that delivers program leadership, PMO and portfolio management, and project management services that address the unique culture and objectives of clients. On our Program and Project Management team, you’ll manage end-to-end scope and schedule, cost, quality and assessment that helps clients achieve their desired goals. We tailor solutions for projects of all sizes and levels of complexity.


Why North Highland? Our employee ownership model enables you to grow through your choices and build the firm. We’ll provide challenging opportunities to learn, and we’ll coach you as you grow personally and professionally. We offer an array of resources and training (both on- and off-the job) to help our people expand their knowledge, sharpen their skills and aim for the next level.  


At North Highland, you’re not a number. Our firm is large enough to scale up and tackle the most complex challenges, but small enough where we can each quickly make our mark for our clients.


We started as three leaders gathered around a kitchen table. Entrepreneurial spirits are welcome here.


Exciting work you will do: 


Exhibit Lean-Agile leadership – Exhibit the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Helps the team embrace SAFe Core Values, adopt and apply SAFe Principles, and implement SAFe practices.

Support the team rules – The rules of an Agile Team are lightweight,

Facilitate the team’s progress toward team goals – The Scrum Master is trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. They help the team focus on daily and Iteration Goals in the context of current Program Increment (PI) Objectives.

Lead team efforts in relentless improvement – Help the team improve and take responsibility for their actions; facilitates the team retrospective. Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.

Facilitate meetings – Facilitate all team meetings, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective.

Support the Product Owner – The Scrum Master helps the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.

Eliminate impediments – Many blocking issues will be beyond the team’s authority or may require support from other teams. The Scrum Master actively addresses these issues so that the team can remain focused on achieving the objectives of the Iteration.

Promote SAFe quality practices – SAFe provides guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD). The Scrum Master helps foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams.

Build a high-performing team – Focuses on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates people problems to management where necessary, but only after internal team processes have failed to resolve the issue; helps individuals and teams through personnel changes.

Protect and communicate – Communicate with management and outside stakeholders; help protect the team from uncontrolled expansion of work.

Responsibilities on the train – The Scrum Master helps coordinate inter-team cooperation and helps the team operate well on the train.

Coordinate with other teams – The Scrum Master is typically the representative in the Scrum of Scrums (SoS) meeting, and they pass information from that meeting back to the team (see Program Increment for more details). They often coordinate with the System Team, User Experience, Architecture, and Shared Services. It is important to note, however, that the responsibility for inter-team coordination cannot be delegated entirely to the Scrum Master; every team member shares responsibility in that regard.

Facilitate preparation and readiness for ART events – Assist the team in preparation for ART activities, including PI Planning, System Demos, and the Inspect and Adapt.

Support estimating – Guide the team in establishing normalized estimates and help the team understand how to estimate Features and Capabilities.

Lean-Agile leadership maintaining Respect for People and Culture, Flow, Innovation, Relentless Improvement with always focusing on delivering Value

Support the team rules and Facilitate the team’s progress toward team goals continuously challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity focusing on daily and Iteration Goals in the context of current Program Increment (PI) Objectives.

Lead team efforts in relentless improvement – Help the team improve and take responsibility for their actions; facilitates the team retrospective. Teach problem-solving techniques and helps the team become better problem-solvers for themselves.

** Applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland.Work visa sponsorship will not be provided, now or in the future, for this position.