Associate Chief Operating Officer
New York City, NY, USA | Leading Non-Profit / Social Enterprise Company
Industry:Non-Profit / Social Enterprise
Job Description:62 people have viewed this job
The Associate Chief Operating Officer, New York City (ACOO) oversees the ongoing operations of the New York City region in conjunction with the Managing Director of Operations, NY State. The New York City ACOO manages regional community relationships, drives all regional & State/district work, and ensures implementation and maintenance of clear systems that allow principals and teachers to focus on students. In this role, the ACOO must be able to communicate effectively with various constituent groups and have strong influence, organizational and operational skills. This position serves a region of schools by managing Directors of Operations and school support team staff.
Serve as the primary liaison between elected officials and the school region
Develop partnerships with key service providers, community organizers, and elected officials
Attend community events regularly to grow strategic relationships
Cultivate and manage relationships with summer program partners and update the summer program database
Support the Director of Enrollment & Recruitment in ongoing student recruitment
Liaise among the Uncommon External Relations team, regional team, and school-based team
Manage the Community Engagement Coordinator
Oversee the district relationship and coordinate communication between the local school district and Uncommon Schools regional and home offices
Identify and drive new initiatives in collaboration with the district
Facilitate collaboration between Uncommon & District co-located schools by managing building councils and implementing shared building plans
Manage all external usage of the school building, creating partnerships with existing community users
As the region grows, develop initiatives to encourage cohesiveness within the schools of the region
Oversees the ongoing operations of campuses, and coordinates with regional ACOOs on all grade span-wide initiatives, including but not limited to: quarterly performance dashboards, state testing, schedules, internal assessments, etc.
Oversees hiring, on-boarding, management, and evaluation of all operations staff, including directors of operations, office managers, special projects coordinators, nurses, and custodians.
Supports campus directors of operations on all primary roles and responsibilities, including, but not limited to:
Food and Transportation
HR & Personnel
Assessment & Program Evaluation
Operations Leader Collaboration
Operations Team Management
Student & Staff Culture
Partners with Managing Director of Operations, NY State and Uncommon Home Office to drive and support new school start-up and growth
Works with regional ACOOs and Managing Director of Operations, NY State to develop, refine, and/or codify school policies and procedures.
Data Management & Reporting
Responsible for compiling and submitting all Federal, State, District and City reports in conjunction with regional Director of School Support
Partners with School Support Team on all network-wide initiatives and systems, including enrollment, Child Nutrition, government reporting, network data tracking, and various special projects identified through annual strategic planning process
Manage school information databases and perform regular audits to ensure accuracy
Special Programs and Projects
Develop and launch new regional initiatives as assigned by the Managing Director of Operations
Performs other related duties as required and assigned.
Required knowledge, skills & abilities:
Excellent organizational and project management skills;
Strong customer service approach;
Strong negotiation, communication and interpersonal skills
Exceptional ability to bridge and enhance cooperative working relationships.
Strong analytical and problem-solving skills.
Strong management skills.
Ability to work well in a team.
Ability to create, monitor, and maintain systems that enhance organizational efficiency.
Ability to thrive in a fast-paced, entrepreneurial environment; flexible, able to work autonomously as well as take direction as needed.
Sense of humor; and enjoys working with children of all ages.
Strong computer skills, including Microsoft Office, Word, Excel and Access;
Minimum educational level:
Bachelor’s Degree. MPP, MBA or JD preferred.
5+ years of related work experience in Operations;
5+ years of team management with demonstrated track record of success.
Ideally, experience building extremely efficient school operations systems.
Prior experience working in schools and/or urban communities is preferred;
Willing to travel biweekly, sometimes overnight