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AVP / Senior Associate, Outsourcing Risk Manager, Self-Service Banking (SSB) Channels Services, Tech

Singapore, Singapore | DBS Bank

  • Industry:
    Banking / Investment Banking
  • Position Type:
  • Functions:
    Financial Services Professional
    IT / Information Technology
    Risk Management
  • Experience:
    5-7 years
Job Description:
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Conduct validation checks on vendors managed by CB Operations (CBO) to ensure the outsourcing risk exposure over the key processes are in control and within risk appetite

Support Service Delivery Manager to assess and mitigate outsourcing risk to acceptable level and recommend follow-up action or facilitate risk acceptance

To raise the outsourcing risk management awareness

Work with the relevant stakeholders (Group Risk / Compliance / Legal / Audit / other Subject Matter Experts) on Outsourcing Risk Management in CBO

Conduct briefings, where appropriate, relating to Outsourcing Risks

Support operational and process improvement initiatives for OSPs

Maybe required to manage a small team of staff

To ensure KPIs are regularly monitored and met


Bachelor’s degree with minimum 5-year experience in Operational Risk / Audit / Controls/Vendor Management within Financial Services industry

Familiarity with Consumer Banking Operations and/or Wealth Operations will be an advantage

A self-starter with strong risk and compliance mindset, committed to drive control agenda

Excellent communication skills and ability to engage various stakeholders

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