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AVP / Senior Associate, Risk & Control, Self-Service Banking (SSB) Channels Services, Technology

Singapore, Singapore | DBS Bank

  • Industry:
    Banking / Investment Banking
  • Position Type:
  • Functions:
    Accounting / Control
    Financial Services Professional
    IT / Information Technology
    Risk Management
  • Experience:
    5-7 years
Job Description:
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Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


Identification and escalation of emerging operational risk through the execution of operational risk management framework tools, including error & risk event management, reporting and action plan tracking.

Establish a proactive approach towards managing key operational risks via timely identification, prioritization and tracking of risk reduction programs. 

Conduct periodic review of key processes to identify potential operational risks and ensure mitigating controls are implemented.

Work jointly with operations and business units to design risk resilient process for new product & services and 

Strengthen risk management through the use of data / tools to enhance controls. 

Liaise with Compliance, Audit, RMG and other control functions on risk related matters of Consumer Banking Operations. 

Launch programs to promote risk & control awareness of operation units. 

Prepare and manage the timely submission of risks reports.


Bachelor’s degree with at least 5 years' experience in Operational Risk / Audit / Controls within Financial Services industry.

Familiarity with Consumer Banking Operations and/or Wealth Operations will be an advantage.

Excellent communication skills and ability to engage various stakeholders.

Self-starter and ability to multi-task.

Good analytical and writing skills.

Ability to work independently, with strong planning and organization skills.

Strong planning, organisational and analytical skills

Attention to detail and accuracy

Effective problem solving skills 

Proficient in Microsoft PowerPoint, Excel and Word

Able to work independently with strong teamwork values

Excellent inter-personal and communication skills

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