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Bench Custodial Unit Director

Boston, MA, USA | Morrison Healthcare

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    General Management
    Operations / Production
  • Experience:
Job Description:
92 people have viewed this job

As a Unit you are be responsible for the overall cleanliness, sanitation, and security of the assigned buildings.You are responsible for successfully coordinating all work activities of janitorial personnel. You must also have the ability to supervise, direct, and develop supervisors and hourly employees in accordance with company guidelines, and to ensure customer satisfaction through high quality standards, while maintaining an environment that is safe and equitable.

In the Unit role you would be responsible for assigning duties, inspecting work, and investigating complaints regarding janitorial services and take immediate corrective action.You would secure and assure that all equipment is maintained and in working order.You would also make sure buildings have sufficient janitorial supplies and take periodic inventories of supplies and materials. You would train, discipline, and recommend dismissals of employees.Unit Directors act as liaison between building occupants or administrators and supervisors, so it is imperative that you are able to effectively communicate all directives from managers, building occupants and administrators to janitorial staff. 

We are looking for candidates that are open to both travel and relocation.

Primary Responsibilities:

Communicate between various shifts to ensure applicable completion of tasks.

Train workers in janitorial methods and procedures and proper operation of equipment.

Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services.

Daily inspection and follow through on all assignments, directives and projects to ensure task completion.

Cross train and develop personnel for multiple positions/duties.

Weekly staff reports and inspections to General Manager - this includes reporting of all issues, recommendations and task documents.

Meet with Directors weekly to review task completion and future projects.

Secure building after completion of work.

Be able to create and foster a working environment, where safety is first, always.

Guide completion on projects to make sure they are completed timely and within budget.

Report budgetary issues back to General Manager.


One to years as supervisor in housekeeping or service-related field with high customer/client contact required. 

Strong work ethic, intense drive, and initiative for quality and customer service. 

Excellent written and oral communication skills. 

Excellent listening and empathy skills. 

Excellent problem-solving skills both one-on-one and in group situations. 

Ability to engage and motivate staff. 

Understanding of budgeting processes and awareness of profit and loss concepts. 

Excellent administrative and organizational skills and an ability to prioritize.

Ability to function appropriate under demanding conditions. 

Excellent customer services skills is a must. 

Excellent time management skills required.

Ability to work with heavy cleaning equipment.

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