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Business Development Director I.T. Sales Account and Business Executive

Singapore, Singapore | Amdocs

  • Industry:
    Information Technologies
  • Position Type:
  • Functions:
    Accounting / Control
    Business Development
  • Experience:
    12-15 years
Job Description:
90 people have viewed this job

Building and growing customer loyalty and customer satisfaction while fostering account growth and leading execution of plans to achieve and exceed profitability targets.The CBE aims to become a “trusted advisor”, to be perceived as the reliable, unbiased focal point for business and systems issues, and to be the "voice of the customer” within Amdocs.  

What will your job look like?

You will be a key influencer in driving account strategy.

You will be responsible for the long term customer relationships with Amdocs—focusing on developing and maintaining relationships with the customer's decision makers, while representing the voice of the customer within Amdocs. It is the CBE's responsibility to complete a yearly CSAT and improvement plan with the customer.    

You will identify and address challenges and needs by effectively leveraging Amdocs offerings and business value to create opportunities; promote new leads and opportunities towards signed deals; and lead account expansion and long term business strategy.

You will be accountable for managing the account's P&L with focus on profitability and for meeting Annual Operation Plan (AOP) targets.                       

You will work closely with Service Partners for all service-related tasks, ensuring the quality of project deliveries.

You will be responsible for People Management and Development of the account teams.   

All you need is...

College degree required; Advanced degree/MBA preferred

12+ years of industry experience leading large customer accounts

Experience in the management of technical programs

Customer Management: Business acumen, understanding of inter and intra-organizational relationships and building executive relationships

Growth Management: Sales Leadership, knowledge of Amdocs solutions

P&L Management: Ability to lead commercial negotiations and prepare the Annual Operating Plan (AOP).Must have strong financial background and experience.

Leadership: Recognized leader, with the ability to operate under pressure and handle complex situations with tact and diplomacy

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