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Cash Collections Regional Director

Shanghai, China | SAP

  • Industry:
    Computer Software / Computer Games
  • Position Type:
  • Functions:
    Finance (Internal)
    General Management
  • Experience:
    5-7 years
Job Description:
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People excellence – develop a high performing team sharing common purpose; lead the teams with passion and empathy sharing common goals; improve the employee engagement by creating an atmosphere of mutual trust in a friendly and open working environment.

Customer success – contribute to a positive customer experience; be accountable for effective and efficient delivery of daily operations; own the relationship with our customers and business partners (incl. the right level of communication, resolution of customers’ problems, de-escalation, etc.); improve the customer satisfaction.

Run Simple – lead and own the initiatives to improve the operational excellence in the Cash Collections organization; be a role model for innovative and agile approaches; drive process optimizations and enhance team’s productivity.

Transformation agent – drive and embrace the change in the region of your responsibility; understand the business case for change and engage early with your team; actively contribute/ lead initiatives related to cash collections business strategy (Best Run Cash Flow, BRIM, Cash Collections Franchise, Digital Finance, ..)

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Inspiring leadership style with focus on customer, innovation and people development.

Excellent C-level communication, presentation and negotiation skills.

Decisive, pragmatic and results-oriented.

Strong business acumen & knowledge about SAP’s portfolio, products and organizational structure.

Excellent program management skills with ability to drive complex strategic projects independently.

Resilient working attitude and ability to work under pressure. Ability to make a sustainable impact in a highly ambiguous environment.

Strong networking and relationship skills.

Fluency in spoken and written English.Another language (Chinese) is of an advantage.

WORK EXPERIENCE

Min 5+ years’ working experience.

Very good understanding of the Cash Collections processes and practices.

Previous working experience in working with or in the CFO organization to understand the main pillars of Finance organization (controlling, deal support, etc.).

Good understanding of the GFSS processes (O2I, P2P, SDC, ..).

Experience with project and program management.

Experience in driving significant change to reliable business outcomes and high employee satisfaction.

Experience in global and virtual teams across multiple lines of businesses, geographies and cultures.


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