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Category Manager

Palo Alto, CA, USA | Stanford Health Care hospital

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    Purchasing / Supply Chain / Logistics
  • Experience:
    5-7 years
Job Description:
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This position’s scope of responsibilities includes all SHC known entities (SHC, LPCH, PCHA, UHA, SBC and new activations as appropriate). The Category Manager is responsible for driving category specific contract coverage and compliance. Areas of responsibility managing a portfolio of contracts covering medical supplies, non-medical supplies, and purchased services with a focus on “best value” and Total Cost of Ownership. This position works within the Non-Labor Spend (NLS) reduction framework to facilitate the achievements of the objectives of Category Management with the goal of attaining supplies and services that offer an optimal balance of quality, service, availability and value.

Responsible for analyzing current practices (financial, contractual and operational data sources), standardizing, improving, documenting, and supporting the SHC’s Category Management processes throughout the lifecycle of initiatives. Will coordinate performance improvement activities and lead NLS initiatives throughout the Enterprise. Provide category and spend informatics support and project management for the analysis and execution of business, financial, and operational data that will be utilized to develop opportunities for changes in process and operations to include standardization and utilization of resources (supplies, equipment, services, people, etc.).

The Category Manager will be the point of contact of the SHC & LPCH Value Based Selection group, which is a physician led multi-specialty committee that evaluates all requests for new products and technology. The Category Manager provides contracting and negotiation support for VBS and facilitate the flow of information to and from the supplier. The position reports to the Assistant Director – Category Management & Value Based Selection who is a direct report to the Sourcing Director and will be a member of a peer collaborative responsible for similar initiatives throughout the Clinical Enterprise. The Category Manager will lead teams that include the Patient Care VAT.

This role will work in conjunction with the Assistant Director – Category Management & Value Based Selection, Sourcing Director, and Administrative Director of Supply Chain and within the Value Based Selection framework to achieve and maintain optimal balance of quality, service, availability and value. Leads various NLS performance improvement and initiative implementation projects comprised at times of large multidisciplinary teams, including both internal and external stakeholders. 


Negotiates pricing and contracts for products, product groups and services in collaboration with operational business leaders.

Provide category and spend informatics support for the analysis and execution of business, financial, and operational data that will be utilized to develop opportunities for changes in process and operations to include standardization and utilization of resources (supplies, equipment, services, people, etc.).

Acts as day to day point of contact for Group Purchasing Organization (GPO) and other supplier representatives.

Responsible for timely generation of LOCs, contract activations and GPO Tier analysis and optimization.

Develops RFIs, RFQs and RFPs for services and products, including bid specifications, terms and conditions, bid evaluation and vendor selection.

Incorporates appropriate terms and conditions into final contract documentation, ensuring adherence and compliance to all contractual, financial, Local and regulatory specifications or requirements.

Audits contracts to ensure compliance to current group purchasing organization (GPO) agreements.

Supports SHC and LPCH Vendor Management related policies, including audits to ensure vendor compliance and assess vendor performance.

Works closely with key stakeholders to develop effective cost reduction strategies

Analyzes assigned products, services and contracts with the goal of attaining the best value decision.

Coordinates efforts of a team of analysts and data specialists which provide supporting services to the Category Management group


Assists in managing the catalog and contracts information within Master Data Management

Supports Value Based Selection program, Patient Care VAT and Standard Operating Procedure framework

Conducts contract administration, price analysis and negotiation

Creates strategies as well as tactical planning around the implementation of process and technology changes

Monitors and evaluates contract volume, supply chain information system performance, purchasing volume and flow, and value based selection reporting and outcomes; provides input to director of sourcing and implements changes and enhancements.

Finance and Strategy

Divides category into strategic market segments and through a comprehensive market analysis (to include review of corporate financial reports, analyst calls and bleeding edge technology and product changes) develops near, mid and long range strategies for each market segment within a category of spend.

Utilizes all available tools to gain market knowledge and to access best pricing of assigned categories, including but not limited to ECRI, Spendlink and other benchmarking and analysis services.

Identifies and implements Non-Labor Spend savings initiatives

Documents and communicates the savings success and engages end users in needed process change or product conversion.

Quality and Safety

Adheres to HIPAA and BAA requirements.

Facilitates implementation of new or modified policies and procedures based on hospital best practices and compliance with Federal, State, and regulatory agencies. Ensures policies are followed across the organization through education to hospital departments and coordination with Finance, Compliance, Office of General Counsel, and Risk Management.


Develops relationships with and regularly engages with Clinicians, Operational Business Leaders, External Service Providers and key suppliers to ensure end-to-end engagement necessary to develop the collaboration necessary for spend and performance optimization.

Implements performance measures and quality measures to ensure high service levels while maintaining cost effectiveness.

Develops and mentors staff so that they are continuously challenged to add value through their actions and to embody a customer service spirit.

Regularly presents to internal and external stakeholders.

Performs other related and incidental duties as needed or assigned.

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.</B> 

Job Qualifications:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.


Bachelor's degree in a work-related discipline/field from an accredited college or university


Five (5) years of related work experience in Value Analysis, Contract Administration, Vendor Management or Purchasing.


None required.

Preferred Qualifications

Master’s degree in Supply Chain Management, Business Administration.

Supply chain management or category management experience with a hospital or healthcare system.

Certified Purchasing Manager (CPM) or Certified Materiel and Resource Professional (CMRP).

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

· Ability to be sensitive to the needs of customers through the practice of quality service principles

· Ability to communicate effectively, both orally and in writing, to persuade internal and external stakeholders

· Ability to develop long range business plans and strategies within given categories

· Ability to manage complex relationships with critical vendor partners

· Ability to strategize, plan and implement change

· Ability to understand, draft and negotiate Contractual Agreements and Pricing Agreements

· Ability to work effectively both as a team player and leader

· Knowledge and understanding of financial and statistical activity reports

· Knowledge of automated materials management functions

· Knowledge of basic legal principles

· Knowledge of project management processes and systems 

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