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Catering Director

Guangzhou, China | Hilton Worldwide

  • Industry:
    Hospitality, Travel, & Leisure
  • Position Type:
  • Functions:
    General Management
    Operations / Production
  • Experience:
Job Description:
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The Catering Director is responsible for the direction of the Catering management team. Responsible for planning, soliciting and promoting catering business for the hotel. Develops the overall hotel Catering plans and budgets. Responsible for revenue maximization and control of Catering expenses through effective negotiation of services and accurate forecasting. Responsible for the successful execution of Catering events.

What will I be doing?

As a Catering Director, you are responsible for performing the following tasks to the highest standards:

Responsible for the development of market segments and solicitation of new customer relationships while maintaining and enhancing existing relationships with corporate and social accounts. Consistently strives to maximize revenue and promote relationships through effective negotiation of services and control of expenses

Oversees the selection, training, and assessment activities of the Catering staff in the proper preparation and execution of contracts, orders, customer relations, menus, memos, charges, files, etc. Organizes and conducts staff meetings to coordinate successful functions

Develops business plans, budgets, revenue goals, forecasts for food and beverage items, menus, room rentals, and creates reports against same to monitor progress

Participates in meetings as appropriate, to ensure communication between departments while helping to ensure clients' needs are met

Meets with largest customers and ensure other customers are communicated with pertaining to the success of Catering events

Conducts tours of the property for prospective clients, owners and new managers

Attends menu, staff, and other Hotel meetings

What are we looking for?

A Catering Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Excellent grooming standards

Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations

Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges

Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

Excellent organisational and planning skills

Experience in a similar role with a proven track record

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market

Knowledge of hospitality

Passion for sales and for achieving targets and objectives

Degree-level qualification in a relevant field would be advantageous

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