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Change Management Senior Consultant

Remote, United Kingdom | Alight Solutions

  • Industry:
    Information Technologies
  • Position Type:
  • Functions:
    Consulting - IT
  • Experience:
Job Description:
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The Change Management Senior Consultant key responsibilities include:

  • Manage and execute project plan. Manage and execute project plan activities and deliverables to meet desired objectives and deadlines, adhering to project scope, budgets, and resource planning

  • Lead and support client service and delivery. Independently lead the delivery of in-scope activities for small to medium sized client engagements, while partnering with senior team members for large-scale engagements

  • Development of client-specific-content. Perform foundational analysis, develop change management and strategic communication strategies and plans, and developing and delivering training strategies and plans; includes (but not limited to) development of communication and/or training materials

  • Build relationships. Build credible relationships with external clients and internal colleagues, including team members, project leadership, PMO, functional and technical resources

  • Serve as a trusted advisor. Advise and support clients on how to best navigate change and communicate strategically within the context of broader transformation initiatives. Ensure the client team understands and implements leading practice change management approaches to cloud-based technology implementation and adoption

  • Support business development. Be comfortable and credible in contributing to the needs analysis and solution design for client engagements and pricing change services accordingly.During active engagements, identify and successfully pursue additional change management revenue opportunities

  • Identify improvement opportunities. Identify and successfully pursue opportunities to improve or change the team’s methodology and practices

  • Contribute and participate as a team member. Contribute to the practice as an engaged team member, participating in community discussions, continually learning, and supporting other consultants

Candidates with Training experience are also desired and training responsibilities could include:

  • Development of client-specific-content. Perform foundational analysis, partner with functional and technical resources, create training strategies and plans, develop training materials, and organize and facilitate instructor-led training

  • Serve as a trusted advisor. Advise and support clients on how to best incorporate training solutions within the context of broader transformation initiatives. Ensure the client team understands and implements leading practice training approaches to cloud-based technology implementation and adoption

Required Skills

  • Bachelor’s Degree in Business, Human Resources, Change Management or relevant field of study

  • Excellent project management and communication skills (i.e., presentation, facilitation, prioritization)

  • Strong writing skills in multiple formats, including digital and live-session communications experience

  • Ability to communicate complex cultural, behavioral, role and/or process changes clearly and succinctly

  • Ability to remain flexible, quickly learn and adapt

  • Motivated self-starter with strong time management skills

  • Aptitude to work collaboratively in an ambiguous environment, diligently applying team standards in day-to-day work

  • Strong skills in MS Office applications

Preferred Skills

  • Certifications such as Prosci, HRCI, SHRM, ACMP, ASTD, etc.

  • Strong skills in multimedia and instructional design software such as Camtasia, Articulate, Captivate, Snagit, etc.

Work Experience

Required Experience

  • 8+ years of relevant work experience related to change management and/or business transformation

  • 3+ years of experience in a consulting environment or comparable client-facing role advising clients on change and communications strategy and planning, with a fluency in change management risk analysis, impact analysis, stakeholder analysis, readiness assessment, engagement, change measurement and strategic communications

  • Experience in training strategy, planning, design, creation, and delivery

Preferred Experience

  • Experience supporting deployments of cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand

  • Change management experience directly related to cloud-based technology adoption

  • Familiarity with HR and/or Finance Transformation

  • Some consulting-based sales experience as a participant in various phases of the sales cycle such as RFP responses and sales presentations

Work Environment

Ability to work virtually from home or in an Alight office environment, subject to current local guidelines. This position is client-facing so travel will vary by project and by project phase. The anticipation is that travel of 15-30% may be needed during peak project periods.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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