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Chaplain / Bereavement Coordinator - Home Hospice

Cedar Rapids, IA, USA | UnityPoint Health

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    Operations / Production
    Other Functions
  • Experience:
Job Description:
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The Chaplain / Bereavement Coordinator cooperates with the bereavement team and other hospice staff and volunteers in developing a comprehensive. range of services to: inform, support, and guide patients and families through the process of bereavement before, at the time of, and after the death of a loved one; educate, train, and support individuals in their professional or volunteer roles as bereavement care providers; and anticipate and respond to community education and supportive needs related to bereavement.


Coordination of Bereavement Services

·         Plan, implement and maintain and present bereavement related programming to meet the needs of families/caregivers, as well as regulatory requirements for the Medicare Conditions of Participation.

·         Develop educational programs and materials for patients, families, staff, and the community on loss, grief, and coping with bereavement.

·         Plan, implement and facilitate bereavement group events.

·         Prepare service reports as requested by clinical manager.

·         Evaluate bereavement program services annually and provide recommendations for development, improvement, or expansion. 

·         Provide bereavement education and support for any hospice patient/family members who requests help as well as requests from the community and other individuals.

·         Maintain files and documents in accordance with regulatory and licensure requirements

·         Provide care consistent with National Hospice and Palliative Care Organization standards of practice for bereavement programs and accreditation standards

·         Participate in interdisciplinary team (IDT) meeting to establish, review and revise the plan of care, including exchange of information, review of problems, and sharing of professional support.

·         Participate in orientation and training of volunteers, students and new employees in the hospice program.

·         Recruit community chaplains, spiritual counselors, and spiritual care volunteers to develop a resource group to meet patient/ family/caregiver needs. Provide educational programs to resource group and congregations about hospice care.

35 %

Clinical Excellence

·         Facilitates the development of the interdisciplinary team plan of care to meet individual spiritual


·         Maintain record of spiritual care services and related activities for quality assurance, program development, and policies and procedures.

·         Document direct services and ongoing communication with community chaplains, spiritual counselors and hospice interdisciplinary team.

·         Provide consultation, education, and support to the interdisciplinary group on spiritual care.

·         Meets measures as determined and required for job productivity and performance improvement.

·         Provide bereavement follow up services as requested.

·         Arrange for on-call availability of chaplaincy services.

·         Conduct or make arrangements for funeral or memorial services for patients as requested.

·         Assist in planning periodic memorial services to meet the needs of personnel, volunteers, and community clergy/spiritual counselors working with the hospice team.

 35 %

Bereavement Counseling

·         Provide bereavement services to all hospice program families, nursing facility staff partnering in the care of hospice patients, and non-hospice individuals from the community requesting support based on their bereavement risk scoring, adapting plan of care as assessment changes

·         Respond to emergent situations in which bereavement counseling is involved

·         Conduct initial and on-going assessments of grief/loss needs or review bereavement risk assessments completed by admissions team and implement appropriate level of plan of care to ensure timely and appropriate services are provided to patients/families/caregivers.

·         Responsible for submission and maintenance of electronic medical records, assuring accuracy, timeliness, completeness and compliance with regulations, certification standards, legal and ethical standards.

·         Participate in quality assurance and performance improvement activities as assigned.

·         Participate in group memorial services for staff, the bereaved and the community.

·         Collaborate with the bereavement team members in the supervision of bereavement volunteers and trains volunteers to assist with bereavement functions.

20 %

Basic UPH Performance Criteria          

·         Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·         Demonstrates ability to meet business needs of department with regular, reliable attendance.

·         Employee maintains current licenses and/or certifications required for the position.

·         Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·         Completes all annual education and competency requirements within the calendar year.

·         Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.Takes appropriate action on concerns reported by department staff related to compliance.




Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.



  • Graduate of accredited seminary or school of theology with Bachelor’s degree

  • Master’s degree in Divinity




  • Ordination in a particular religious group and/or endorsed and in good standing from an ecclesiastical governing body

  • Experience in working with patients/families dealing with life-threatening illness and death.





  • Valid driver’s license when driving any vehicle for work-related reasons.

  • CPR Certification.







  • Proficiency with computer applications (i.e. Excel, Word, Access)

  • Ability to minister to persons and families in crisis situations

  • Ability to work in an interfaith setting and able to accept different lifestyles, cultures, beliefs, and values.

  • Strong interpersonal skills.

  • Able to network with community clergy and congregations.

  • Possesses knowledge of and commitment to the hospice philosophy of care.



  • Use of usual and customary equipment used to perform essential functions of the position.


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