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Chief Clinical Administrative Officer

Oakland, CA, USA | Leading Non-Profit / Social Enterprise Company

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
  • Functions:
    General Management
  • Experience:
    5-7 years
Job Description:
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This position is responsible for the clinical and financial management of all programs, maintaining fidelity to Integrated Dual Diagnosis Treatment and other culturally relevant evidence-based practices. Leads direct report team of Program Directors and their teams to ensure clinical standards of practice for behavioral health and substance use/abuse treatments and programs. Oversees and supports the Program Directors in the monitoring of program budgets, and maintenance of the regulatory and compliance standards of each program site. A member of senior management, this position reports to the Executive Director and serves as “right hand” in oversight of projects, and management of direct and indirect staff.

Essential Functions/Skills:


Ensures that the most effective Behavioral Health treatment approaches are utilized; developing new models of treatment.

Monitors regulatory and clinical standards; productivity and quality assurance efforts, internal and external; meet contractual reporting requirements and performance standards.

Builds, maintains and complies with Bonita House’s policies and procedures as it relates to all clinical program operations.

Leads and oversees clinical supervision, training and ongoing education.  

Provides group clinical supervision to the staff, including initiating and facilitating critical incident reviews and staff debriefings.

Available for crisis consultation as needed.


Provides effective leadership to staff members, with particular attention to recruitment, interviewing, selection, performance management, retention and professional development.

Meets with staff members to ensure open communications, provide guidance and allow quick problem resolutions.

Responsible for employees’ work environment and providing leadership for initiatives to improve/maintain a positive work climate.

Supervises, trains, coaches and mentors Program Directors to achieve established goals.

Ensures compliance with agency training requirements, for self and staff.


Establishes strategic vision, and oversees implementation at the treatment services level.

Provides overall programmatic and clinical oversight to assure consistency and continuity in the provision of services.

Responsible for program development; initiation and implementation of programmatic changes and adjustments through bi-weekly clinical team meeting with program managers.

Linkage and coordination of services and components within the agency.

Supervises quality assurance components of the agency.

Works with administrative and agency staff to develop policies, procedures, and guidelines to support the timely, accurate and efficient handling of programmatic clinical matters and functions.

Oversees certification site visit preparation, and program audit visits and reports.

Responsible for monitoring compliance with state licensing requirements, HIPAA, and specific on-site program operations as assigned.

Assists with program development as well as ensures compliance with policies and procedures directly related to risk and funding mandates.

Attends coordination planning and development meetings to assure organization wide policies and procedures, reviews and updates as needed.

Liaison with appropriate mental health departments, community agencies and private practitioners.

Fiscal and Administrative:

Creates, prepares and monitors program budgets. Collaborates with Finance to review financial reports and create action plans for improvements.

Responsible for fiscal performance of all programs, including monitoring bottom line program adjustments, meeting contracted units of service, and results, budget modifications and expense/revenue management. 

Works with the Executive Director, Chief Financial Officer and Program Directors to participate in budget development and management of county contracts, private sector contracts and private pay sources.

Along with the Executive Director, serves as program advocate with the county, other agencies, and industry groups.

Excellent judgment with ability to make timely and well-informed executive decisions.

Strong ability to use various influence strategies and collaboration skills.

Other administrative duties as assigned.


Master’s degree and five years post licensure in Psychology, Social Work, or Counseling.

Minimum of ten years of experience in mental health treatment, substance abuse treatment or related social services experience.

At least ten years of supervisory experience working in a mental health, substance use disorder, or dual diagnosis program and skilled in training, coaching and mentoring multidisciplinary staff.

Three to five years of progressive experience in healthcare administration or in a clinical environment, a plus.

Experienced in the field of co-occurring disorders and committed to the practices and principles of wellness, recovery and integration strategies.

Experienced in state and federally mandated requirements in the care and handling of client confidential information.

Experienced with community based or county based services.

Adept at maintaining clinical requirements of multiple contracts and meeting utilization requirements.

Must be able to maintain flexible work schedule in accordance with client and program needs.

Excellent communication skills - interpersonal, verbal, presentation and written (also with ability to meet required standards of documentation).

Proficiency with Microsoft Office, including Word, Excel and Powerpoint (Microsoft Information Protection a plus).

Strong attention to detail and good organizational skills.

Ability to prioritize, work independently and multi-task.

Required Licenses and Certifications

Valid California Driver’s License and a driving record acceptable by the Agency’s insurance company.

Must be able to meet Community Care Licensing requirements and DOJ criminal record clearance.

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