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Chief Executive Officer

Boston, MA, USA | Leading Non-Profit / Social Enterprise Company

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
  • Functions:
    General Management
  • Experience:
    5-7 years
Job Description:
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A champion of diversity and inclusion, the Ethos Chief Executive Officer (CEO) will be responsible for providing vision, leadership, and direction for the organization’s thriving programs, services, and activities. Reporting to and seeking guidance from the Board of Directors, the incoming CEO will be a visionary who will oversee the organization’s strategic direction, organizational status and reputational well-being. The successful CEO will also provide financial stability, contractual and regulatory compliance, and superb program performance and quality. The CEO will directly supervise the Chief Financial, Operating and Development/Community Relation Officers and represent Ethos in fundraising endeavors as well as public events. It is anticipated that the successful CEO will continue to build on the strong Ethos foundation by fostering an inclusive team environment and a dynamic culture.

As an advocate and an ally for the communities served, the CEO will build upon the organization’s successes by developing and implementing strategies to maximize revenue growth through legislative advocacy, fundraising, and business development. This leader will oversee all operations and insure a seamless alignment with the Aging Service Access Point (ASAP) network, Elder Nutrition Project and any other designation critical to the Ethos community.

Key responsibilities of the CEO include:

Vision and Leadership:

·In collaboration with the Board of Directors, the CEO will develop the organization’s vision and oversee its strategic direction;

·The successful CEO will keep the Board of Directors informed of the organization’s strengths, weaknesses, successes and challenges. The CEO will alert the Board of Directors of any external and/or internal trends and developments which may affect the status, well-being and/or reputation of the organization;

·Effectively tracks all program activities, highlights and celebrates successes, identifies and addresses areas of growth, and provides solutions-oriented oversight of the changing needs and best practices in the elder and disability care ecosystem;

·Develops strategies to address unmet elder and disabled person needs, especially among hard-to- reach, difficult-to-serve, stigmatized, marginalized or other at-risk elders and individuals with disabilities;

·Promotes partnerships and collaborations among external partners (i.e Mass Home Care Association, Eldercare Alliance);

·As the face of Ethos, advocates before all key stakeholders and funders, including the state Legislature, state Executive Office of Elder Affairs, Boston City Council, the Boston Aging Strong Commission and relevant philanthropies, donors and business partners; and

·As Ethos’ key spokesperson, advocates for progressive and innovative policy changes with elected officials, media and key stakeholders. Is familiar with the Strategic Plan and is guided by the vision and goals laid out in this important document.

Development & Growth:

·Maximizes revenue growth through advocacy, fundraising and effective social entrepreneurship;

·The Chief Development and Community Relations Officer will report to the CEO;

·Effectively advocate with all funding source; including the state Legislature, the Mass. Executive Office of Elder Affairs, the Boston Aging Strong Commission and relevant philanthropies, for the advancement of the organization’s mission and goals. This would include all forms of fundraising such as corporate, foundations, individual giving and grant writing. Manages the necessary resources to successfully advocate for desired outcomes;

·Leads Ethos’ fundraising efforts to increase annual fundraising and development goals;

·With a creative eye, innovates and enhances existing programs and business ventures, to attract financial support and grow revenues;

·Through collaboration, social enterprise, and strategic networking, expands the network of philanthropy, fundraising, and partnership to leverage Ethos’ role as a leader in the field.

·Raises the brand recognition and profile of Ethos. Ensures that all revenue growth strategies and activities are adequately supported by up-to-date and relevant marketing and communication strategies and techniques.

Additional responsibilities include, oversight in the following areas:

Financial Management & Acumen:

·Ensuring the overall financial stability of Ethos;

·The Chief Financial Officer reports to the CEO;

·Produces Ethos’ annual budgets to the Board of Directors, providing timely, accurate financial status reports required to fulfill all fiduciary responsibilities; and

·Provides financial oversight of Ethos’ operations by applying best in practice financial controls and audit compliance.

Program Operations:

·Ensuring high quality performance of Ethos;

·The Chief Operating Officer reports to the CEO;

·Provides strategic leadership for programs by supplementing contractual or grant-based obligations and standards with best practices in the field;

·Facilitates a thriving, grant-writing program to sustain and grow program operations;

·Provides a streamlined, well-maintained designation, including (ASAP) network, Elder Nutrition Project, etc.;

·Clearly defines standards, goals, benchmarks to ensure high-quality programs and activities; and

·Capitalizes on operational successes while promoting a culture of cutting-edge, community- responsive needs.

Human Resources Management:

·Ensuring employee and volunteer relations comply with applicable laws, regulations and agreements, exemplifying best practices;

·Cultivates a diverse, inter-generational workforce grounded in the ethos of care, compassion, and community;

·Works intentionally to build strong and productive teams, high retention rates and a culture of inclusion.

·Ensures employee and volunteer relations comply with applicable laws, regulations and agreements and exemplify prevailing best practices;

·Drives a holistic, ongoing talent acquisition process to recruit, assess, hire, and retain a diverse team of staff and volunteers;

·Provides thought-leadership for case manager pipeline recruitment initiatives;

·Fosters a culture of professional growth through coaching, mentoring, and professional development through annual performance review cycles;

·Oversees collective bargaining negotiations; and

·Works effectively with unions, as necessary.

Facilities Management:

·Ensuring the Ethos workplace promotes respect for employees and further enhances the organization’s reputation as forward thinking;

·Regularly assesses and addresses facility needs in relation to changing legal, environmental and technological conditions;

·Negotiating leases, major equipment purchases, and other facilities expenses with diligent financial controls and protocols.

Transparency and Accountability:

·Ensuring that the Ethos performance is accountable and transparent to the Board of Directors and key stakeholders. Additionally, encourages appropriate input from key staff;

·Promotes a culture that exhibits the highest level of candor, openness, and authenticity with the Board;

·Provides regular, written reports on the organization’s operations, external trends and strategic opportunities and challenges;

·Makes recommendations to the Board of Directors and implements directives from the Board of Directors;

·Produces clear, concise, annual work plans and submits sufficient data and information to the Board of Directors to enable it to complete annual evaluations of the CEO’s performance;

·Develops an internal leadership team and solicits input around organizational operations, external developments and strategic challenges;

·Ensures organizational achievements and activities are regularly promoted through various media.


Ethos’ founders were a grassroots coalition of community activists and social services providers with a pioneering vision to empower the elderly and disabled by providing alternate, quality models of care. The incoming CEO will carry on the Ethos legacy using creative, innovative solutions to solicit and identify new streams of philanthropic support; actively and enthusiastically promotes Ethos programs, events, and accomplishments; network enduring partnerships across a wide range of critical stakeholders; and passionately keeps Ethos at the forefront of local efforts to support and empower the elderly and disabled.

A Bachelor’s degree is required; an advanced degree in a related field is preferred (e.g. Social Work, Business Administration, Non-Profit Management). However, education does not take the place of robust/relevant work experience. Additionally, an ideal candidate will have the following professional and personal skills, competencies, and characteristics:

·At least five years in the senior management of an organization of similar size and complexity, preferably a non-profit;

·Track record of success in moving mission-driven organizations to the “next level” of success;

·Demonstrable fundraising skills in all areas of fundraising including individual and corporate giving, state and federal funding as well as grants;

·Nuanced understanding of the greater Boston social, political, and economical landscape including experience with unions; and

·Familiarity with human services delivery systems, especially for the elderly and disabled, is preferred.

·Ongoing curiosity and track record of overseeing innovative programs;

·Inclusive and transparent decision-maker;

·Innovative and entrepreneurial spirit; out of the box thinker;

·High level of personal integrity with a deep commitment to transparency, accountability, collaboration, teamwork, cultural competency and social justice;

·Deep understanding of social justice issues with a keen understanding of the intersection of race, class, and social identity and their relationship with social services;

·Unwavering commitment to continuous learning;

·Clear sense of individual and collective accountability;

·Experience with the oversight and management of highly complex budgets involving multiple funding sources;

·Proven ability to learn new systems, programs, environments and obligations quickly;

·High degree of comfort navigating complex political systems;

·Experience developing and implementing legislative/ advocacy campaigns, preferably at the state or local levels; and

·Exceptional communications skills; articulate public speaker with a polished professional demeanor and superb verbal, written and technology skills.

·Track record of working with a board with an eye towards building the board to the next level.

·Ability to engender trust, advance equity, and address systemic issues.

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