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Chief Information Officer

Washington, DC, USA | D.C. Government Career Opportunities

  • Industry:
    Government / Military
  • Position Type:
  • Functions:
    General Management
    IT / Information Technology
  • Experience:
Job Description:
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This position is located in the Department of Human Services (DHS), Office of Information Systems (OIS). The incumbent is responsible for the development, coordination and operation of all information technology systems throughout the Department. The CIO serves as a business advisor who understands and gives lift to agency priorities and strategic direction.The CIO drives innovation in the agency and advocates for ways to leverage technology to improve agency operations. 

About DHS

It is the mission of DHS to empower every District resident to reach their full potential by providing meaningful connections to work opportunities, economic assistance and supportive services.

Our approach to preventing homelessness and supporting individuals and/or families experiencing homelessness is focused both on systems-level reforms and on the quality of the programs and supports within that system.

These efforts include creating economic opportunity, making our neighborhoods safer, and providing more effective and efficient government services.

Duties and Responsibilities

Incumbent works under the supervision of the Chief Operating Officer (COO) who provides administrative direction and works closely with the Agency Director. Assignments are initiated through discussions, conferences, or directives that broadly define mission and function. The incumbent exercises independent responsibility in planning, designing, and executing programs, projects, studies and other work. Incumbent is regarded as a technical expert for the organization and, on that basis, makes un-reviewed technical decisions that involve the authoritative interpretation of existing information technology policies and standards.

Responsibilities include executive leadership of the integration and functionality of all IT deliverables to align with business imperatives by collaborating with key stakeholders and senior management regarding IT strategy, major development projects, identifying value in new technologies, and driving continuous improvement initiatives. The CIO will manage a staff of approximately 45 IT professionals, with 8 direct reports. The CIO interacts with the executive management team to monitor and validate the enterprise's compliance with standards and procedures established by the DC Office of Chief Technology Officer.

Provides leadership of office personnel in matters related to IT infrastructures, managing Agency-wide technology assets, assisting the Agency in developing strategic plans, assessing new and emerging technology for application Agency-wide.

Responsible for developing position descriptions, employee performance metrics, performance metrics for service delivery, system performance, project management, develop and implement leading edge project management methodologies, develop and maintain quality standards and programs.

Direct the agency's efforts to evaluate, recommend and implement information and telecommunication technology management plans and systems for use by the Agency and its components including technical, managerial, operational, and feasibility assessments. Provides clear technical goals and objectives, and work techniques that promote success. Ensures that proper technical tools are available.

Qualifications and Education

Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.Individuals must have IT-related experience demonstrating each of the four competencies listed below:

1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2.Customer Service - Works with clients and customers.

3.Oral Communication - Expresses information to individuals or groups effectively.

4.Problem Solving - Identifies problems; determines accuracy and relevance of information.

Applicants must have at least one (1) year of specialized experience equivalent to the next lower grade level in the normal line of progression. Specialized experience is experience which is directly related to the position and has equipped the individual with the knowledge, skills and abilities to successfully perform the duties of the position. Examples of specialized experience include: 1) Providing supervision, leadership and guidance to a professional and technical staff, by establishing work standards, designing work assignments, identifying developmental and training needs; 2) Ensuring the proper mainframe, security and network operations for a large Agency; 3) Directing the efforts to evaluate, recommend and implement information and telecommunication technology management plans and systems, etc.

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