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Chief Medical Officer

Detroit, MI, USA | America's Health Insurance Plans (AHIP)

  • Industry:
    Insurance - Health & Life
  • Position Type:
    Full-Time
  • Functions:
    General Management
    Biotech/R&D/Science
  • Experience:
Job Description:
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The Chief Medical Officer is the hospital�s Senior Executive clinical leader responsible for safety and quality, and is committed to the mission of quality, safety, service and improvement of patient clinical outcomes. The CMO serves as the liaison and resource to management on matters pertaining to medical staff activities.

FUNCTIONAL EXPECTATIONS & REQUIREMENTS:

The Chief Medical Officer provides leadership and involvement in all initiatives and concerns involving patient safety, quality, and infection control and risk management and patient service, especially those related to physician issues.

Other key responsibilities include the following:

Responsible for assuring a robust peer review and credentialing process, ensuring issues on the part of the medical staff are addressed fairly and in a timely fashion.

Active participation in the care coordination program including monitoring of the appropriateness of procedures, admissions and utilization of resources.

Oversight of other Medical Directors at the hospital and evaluation of their job performance in addition to collaboration with the Hospital Compliance Officer regarding physician issues that involve regulatory compliance.

Provides input to Human Resources.

Assures compliance with Federal and State law and accrediting and licensing agencies.

Integrates departmental services with the organization�s primary functions and coordinates with other departments/services in a manner that fosters a collaborative environment for teamwork.

Models and provides leadership for delivery of excellent customer service and ensures the successful implementation of effective strategies and approaches.

Leads efforts that will establish the hospital as a top performer as defined by externally reported measures of performance, e.g. CMS� Value Based Purchasing Program.

Serves as a resource for the vetting, development and implementation of related activities within Tenet.

Works with physicians and administration to identify key market drivers and develop plans and strategies to address trends and future business development efforts.

Provides leadership and fosters alignment of physicians and physician services within the hospital�s strategic plan and clinical program priorities.

In partnership with Communications, develops and implements physician communication strategies that inform, promote information exchange, and socialization.

Provides service, guidance, and promotion of quality standards through audits, peer review, quality management, and education initiatives.

Promotes information sharing, benchmarking, and best practice identification across the system.

Meets with the Medical Staffs of other hospitals to effect ease of patient transfer and communications between facilities and their Medical Staffs.

If a residency program is in place, the Chief Medical Officer addresses efforts to improve and expand residency rotations at the hospital.

Serves as the Medical Staff liaison for information technology issues.

Works with Medical Records and Medical Staff on coding/quality issues and the use of principal, co-principal, and secondary diagnoses.

Deals with clinical systems problems, identifying cause and developing action plans for effective resolution of issues.

Addresses patient family provider grievances and follows up on successful resolution.

Plays a key role in decision-making processes regarding new procedures/devices being planned by various members of the Medical Staff and assists in the development of clinical and business plans for the hospital.

Actively engages in the implementation of an Electronic Health Record at the hospital and engages with clinical informatics.

Promotes and supports the Medical Staff Ethics Committee.

With the support of the hospital CEO, coordinates Joint Conference Meetings between the Medical Staff and the Board of Trustees.

Assists in updating physician recruitment plan and oversees physician recruitment visits.

Monitors physician resources consumption and supports the development and implementation of standards for equipment, supplies, procedures and technology utilization.

Reviews and makes recommendations on physician-requested capital budget items.

Performs other related duties as assigned or requested.

ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:

As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:

Leadership Competencies

1. Demonstrated management, leadership and executive capabilities

Results driven

Identifies opportunities

Sets goals & targets

Holds to personal & team accountability

Demonstrates persistence

2. Leads organizational change

Focuses on driving value

Pursues innovation

Appropriate risk taking

Catalyst for change

Overcomes resistance

3. Problem solving capabilities

Demonstrates effective decision-making capability

Analyzes information

Involves others

Takes decisive action

High emotional intelligence

Values-based

4. Strong strategic planning skills and effective in leading multidisciplinary teams in the execution of strategic initiatives

Demonstrates strategic influence

Formulates effective strategy

Demonstrates value and business case for quality

Achieves organizational alignment around strategic priorities

5. Effective communication skills

Capable and compelling organizational clinical spokesperson

Effective presentation skills

Oral and written skills that are clear, concise and exert influence

6. Talent development capabilities (build a team, communicate a vision and produce results)

Effective coach & mentor

Active listener

Pursues and cultivates partnerships

Inspires passion and builds high performing teams

Technical Competencies

1. Clinical expertise and strong track record as a practicing physician

Demonstrates knowledge of medical practice

Remains current on emerging medical issues

Clear understanding of medical practice standards

Supports local medical staff governance in physician credentialing, privileging and peer review processes

2. Clinical leadership in patient safety, quality and performance excellence

Drives the principles of high reliability throughout the organization

Has expert knowledge of quality, process and performance improvement methodologies

Demonstrates project management capabilities

3. Applied knowledge of information systems, data tools and resources

Demonstrates proficiency in clinical information systems and informatics

Identifies, communicates, utilizes and improves key performance metrics

Analyzes, interprets, synthesizes and presents data effectively

Demonstrates knowledge and skill in application of evidence-based care, clinical standards and order sets

4. Demonstrates understanding of financial systems, reimbursement mechanisms, legal and regulatory issues

Knowledge of TJC accreditation standards and process

Working knowledge of healthcare payment, insurance, reimbursement, cost and economics.

Provides clinical perspective on medico-legal matters

Demonstrates knowledge of managed care and healthcare policy issues

5. Drives clinical integration and alignment

Works effectively with medical staff along the entire continuum of physician clinical integration (affiliate through employed physicians)

Supports hospital leadership in the development, implementation and maintenance of effective physician leadership groups (PLGs)

Partners with elected medical staff leaders and other clinical thought leaders to ensure alignment of organizational strategic priorities and goals

6. Establishes effective internal and external relationships

Cultivates working relationships across the organization based on trust and transparency

Develops an external network across the medical community and healthcare industry

Maintains high levels of professionalism, credibility and respect amongst diverse groups of stakeholders

Qualifications:

CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:

A demonstrated track record of superior performance in physician leadership roles; a background should have been gained ideally in a health system or major medical group that is recognized for excellence in clinical care and contemporary medical management practices. The successful candidate will be recognized for knowledge in clinical process improvement.

Business skills in planning, use of information systems, financial management, budgeting, reimbursement and managed care, healthcare economics, medical practice management, human resources management and team building, program development, community education, and marketing/referral base development.

Clinical leadership skills in quality and utilization management, clinical effectiveness and outcomes, clinical staff development, case management, clinical protocol development, and solid knowledge of TJC accreditation processes.

Demonstrated knowledge of managed care and health policy in addition to superior clinical competence and track record as a practicing physician.

Significant understanding of and experience with performance improvement and quality management programs.

Professional Attributes

Effective communication skills and an individual who is able to quickly synthesize, as well as apply, new information in order to make effective decisions.

A strong leader who is open to change and adapts to new conditions or unexpected obstacles, and works efficiently under adversity and through difficult transitions.

Ability to build a team and produce strategic and operating results while balancing interests of multiple stakeholders and customers at a large, complex facility in a regional or corporate role.

Capable of identifying and successfully managing core issues amongst a multitude of information and open to executing new and innovative approaches to problem resolution.

An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy.

Personal Attributes

A collaborative leader who will inspire confidence and establish a sense of common direction and vision for the medical staff.

An individual with high personal and professional integrity.

Sensitive to the proper concerns of the staff, but able to appropriately balance these concerns with the overall institutional goals.

Committed to the highest quality of patient care.

Education/Certification

An M.D. or D.O. degree is required and an MBA, or other advanced management degree, is preferred. A Medical License in the applicable state is also required. Certification by one of the Boards of the American Board of Medical Specialties is also required.

Compensation

A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.

Travel

Approximately 25 percent.


 


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