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Chief Network Engineer

Ashburn, VA, USA | Visa

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    General Management
    IT / Information Technology
  • Experience:
    10-12 years
    12-15 years
    15-20 years
Job Description:
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Job Description and Responsibilities

The Chief Network Engineer role will have overall responsibility and accountability for all engineering aspects of Visa’s commercial network, which connects clients around the globe to Visa’s datacenters. This is a critical role that will provide technical expertise for the engineering design and development of Visa’s existing/future commercial network to deliver best-in-class network availability, resiliency, security, and performance.

This position reports to the Senior Director, IAAS Network Engineering. The successful candidate will be part of the Commercial Network Engineering team (DEX/CYBS, LAC, AP/CEMEA, Europe) and work closely with the Global Network Architecture team and the Global Network Operations teams.

This is an exciting opportunity for a senior technologist to make key contributions to help transform Visa’s global networks toward next-generation capabilities. The commercial network is the vital fabric at the heart of Visa’s service offerings, and is among Visa’s most critical infrastructure.

The successful candidate will provide technical leadership in several networking areas of expertise, including routing and switching and software-defined networking (SDN). (S)/He will develop and execute new initiatives to simplify, standardize, and optimize the global commercial network designs to reduce cycle times and increase reliability, stability, security, and service agility. (S)/He will work collaboratively with key internal stakeholders across several functional and technology areas of Visa to execute business priorities and meet challenges of technology, regulatory, security, and competitive conditions.

The successful candidate will have responsibility and accountability across several key areas, including:

Commercial client network routing & switching design

Engineering life-cycle management of the commercial network infrastructure

Change/incident/problem management at network engineering level

Client/partner engagements, including carrier/vendor management

Third-level operational support

Essential Functions

Establish best-practice network engineering methodologies for incident/change/problem management in a global, 24x7, high-volume, high-availability, critical production environment, based on metrics-based KPIs.

Develop network design and implementation roadmaps to meet the company's operations & infrastructure business goals and metrics for availability, resiliency and performance. 

Identify and assess technology trends and articulate technology recommendations.

Lead the development of innovative network engineering tools and processes, as well as proof-of-concept projects and lab trials with a focus on multi-vendor solutions and innovative technologies, particularly SDN.

Provide subject matter expertise and support to network operations teams as needed for third-level operational support.

Provide leadership to manage demands from projects and technology upgrades including recommendations for vendor tools/solutions and global alignment of networks.

Oversee all network engineering projects, including budgeting, planning, implementation, maintenance, administration, staffing and logistics. 

Keen understanding of budgets and financials, and measuring business value via leading-edge metrics and KPIs.

Provide oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources.

Decision making authority is broad and can have significant material impact on cost, business planning and success of Visa's core business.

Support adoption of new technologies and tools, recommend capability improvements to network engineering, and assist in lab deployments for technology trials.

Ensure that information security and risk management are embedded within the culture, requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets. Drive coordination, consensus, and execution to mitigate cybersecurity risk issues and emerging threats in such a dynamic environment.

Contribute to the continuous improvement of operation, administration, and maintenance of the networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.

Determine need for new products and systems based on budget, client needs, and improvements in technology. 


Basic Qualifications

12 years of work experience with a Bachelor’s Degree; 10 years of work experience with an advanced degree (e.g. Masters/MBA/JD/MD); or a minimum of 5 years of work experience with a PhD.

Prior experience in improving stabilization of complex enterprise networks.

Demonstrated technical knowledge of networking technologies and solid understanding of the software-defined networking (SDN) ecosystem.

Preferred Qualifications

15-18 years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Prior experience in re-engineering complex Internet architectures for latency-sensitive services.

Prior experience in working with highly effective engineering teams through technology transitions.

Proven track record of driving change and transformation in network engineering technologies, tools and processes through metrics-driven, KPI-based methodologies, and an evidence-based continuous improvement approach to best meet business objectives and priorities.

Hands-on experience in designing and deploying large scale-out network technologies. 

Experience in managing cost-reduction programs.

Excellent communicator and able to drive consensus across diverse/global technology teams.

Must have strong and pragmatic views about open standards and with supporting evidence. 

Track record in developing next-generation leaders.

Demonstrated experience of metrics-driven management with accountability.

Demonstrated understanding of tools and technologies in network engineering ecosystem.

Prior experience in a dedicated role around defining network engineering strategic planning.

Demonstrated consistent and steady growth in career

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