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Chief Nursing Officer, Vice President of Clinical Services

Edison, NJ, USA | Meridian Health

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    General Management
    Operations / Production
  • Experience:
    10-12 years
Job Description:
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Reports directly to the Senior VP of Post-Acute Care, Quality Care Management and the Network Chief Nursing Executive. This position is accountable for collaborating with other senior executives in developing and executing the strategic plan for the post-acute network. An integral member of the Network Executive Team as well as the Network Nursing Executive Leadership Team, this position is accountable for defining, planning, implementing, evaluating and advancing through innovation and research, the scope of practice, professional standards, as they directly relate to patient / resident rights, quality of care, quality of life, safety and infection prevention and control and quality outcomes measured by CMS five star rating system: quality measures (including hospital readmissions), state survey and nursing staffing, facility internal clinical outcomes, and patient/resident satisfaction. In collaboration with the Senior VP of Post-Acute Care and the post-acute Vice President of Nursing Service defines and implements a strategic plan for care delivery systems across the post-acute network which is fully aligned to the Network Nursing strategic plan. This role is responsible for the scope and delivery of nursing services wherever nursing is practiced within the post-acute network.In addition, this position may be accountable for the operations and coordination of other clinical departments, including Medical Director support: quality and safety oversight, policy, clinical order sets / protocol development, reviews and approvals and direct supervision, oversight, mentoring of mid-level practitioners.


Essential Functions:

Directs and participates in the development and implementation of the post-acute network’s strategic nursing plan, performance improvement program, and, plans, goals and objectives.

Interprets, communicates and assures the implementation of the organization’s mission, vision and values.

Develops and maintains written policies and procedures that govern nursing practice, and infection prevention and control practices and medical management services.

Implements and facilitates the direction of professional development and leadership development.

Responsible for planning and directing the organization’s programs and facilities in accordance with federal, state and local standards, guidelines and regulations.

Ensures that Hackensack Meridian Health established programs and clinical standards, based on regulatory bodies' requirements, are followed and in compliance.

Develops and directs new programs, operations and services for all areas of outlined responsibilities and as assigned. Works closely with all operating functions of the organization to ensure continuity of programming and services.

Has input into hiring and supervises competent division, community and department leadership including Quality Care Management nurse leaders (VP of Nursing, Director of Education, Director of Nursing Excellence Programs, Director of Safety, Director of Outcomes, Nurse Informatics, and facility Directors of Nursing and Nurse Practitioners.

Acts as a role model for all standards and expectations of leaders at Hackensack Meridian Health.

Essential Position Specific Functions:

Participates in the implementation and evaluation of HMH’s mission, vision, values and strategic plan to align nursing with the overall goals of the HMH network.

Assures that the LTC - Pathway to Excellence standards are incorporated and sustained wherever nursing is practiced in the post-acute network.

Develops and tracks performance of balanced measures for areas of responsibility to improve performance in quality, people, financial, patient satisfaction and growth indicators to meet annual organizational goals.

Delegates and allocates resources (from Quality Care Management nurse leadership team) for the design, implementation and evaluation for performance improvement projects and proposed recommendations for areas of responsibility to improve our processes of care and systems for improved patient outcomes.Advocates for additional resources as needed.

Ensures that services are coordinated and integrated intra and interdepartmentally to demonstrate patient-centered coordinated care to reduce the system, patient, caregiver and community variances to the plan of care. 

Coordinates and serves as a liaison between the medical support and nursing staff, to ensure that specific issues and problems are communicated and resolved, as appropriate. Follow up regarding incident reports and/or complaints related to the departments under direction and take corrective action to prevent future similar occurrences.

Participates, as an Executive Staff Member of the HMH network in various committees of the to establish a nursing executive presence for input into key decisions. 

Represents the post-acute network at various external events such as community and other external organizational functions to promote a positive image of nursing in the community. 

Provides consultative services regarding our marketing strategy for nursing recruitment/retention and clinical operations to ensure positive outcomes. Innovative with our recruitment/retention efforts related to the advent of the nursing shortage.

Collaborates in the development and implementation of an effective workforce planning strategy to ensure an adequate staffing plan of competent nurses and other staff within their scope of responsibility and practice. 

Recommends the use of system integration and technology to facilitate workflow processes to ensure quality patient care.Integrates computer, information and nursing science to improve quality care, decrease non-value added work, time interval for workload completion.

Supports the organizational infrastructure for ongoing orientation, training, education and professional development for nursing staff in current, new and developing technologies to assure the existence of a competent staff capable of providing effective and efficient patient care. 

Develops and recommends changes to policy, procedure, standards of care based on data-driven decision making and regulatory standards to provide quality patient-centered care based on evidence-based practice. 

Develops the role of direct and matrix reports through teaching and mentoring to develop a strong cohesive leadership team. 

Assures the implementation of a planned and systematic process for monitoring and evaluating the quality and appropriateness of the nursing care and treatment of patients to assure the integration of performance improvement activities in operative performance. 

Strategically directs and coordinates nursing leadership in prioritizing initiatives, projects and resources to establish goal alignment. 

Provides direction to the Nursing committees and councils based on organizational priorities to ensure that patients with the same nursing care needs receive comparable level of care throughout the post-acute network. 

Facilitates the development and maintenance of a patient-centered environment to improve patient/family/staff satisfaction on the unit level and in the aggregate. 

Supports research opportunities in the clinical practice and administrative environment to contribute to the knowledge base of professional practice for all related disciplines.


Knowledge, Education and Skills Required:

A Bachelors (BA/BS/BSN) and Masters (MA/MS/MSN/MBA/MPA) degree are required. One degree must be in nursing.

At least 10 years of progressive leadership in related fields is required

Excellent financial management, delegation and organizational skills

Ability to communicate effectively, both orally and in writing, and to react quickly and calmly in emergency situations

Strong strategic planning skills

Must possess the ability to deal tactfully with colleagues, personnel, residents, family members, visitors, and the general public and possess an understanding of people and a sense of accountability, fairness, and consistency

Established analytical, problem-solving and decision-making skills

Established coaching skills that inspire team members, leaders and physicians to execute and comply with network strategies.

Capacity to collaborate with diverse populations of team members and physicians to gain consensus and achieve results.

Proven writing, public speaking and presentation skills.

Knowledge, Education and Skills Preferred:

PhD or DNP

National nursing administration certification

Proven competence in Microsoft Office Programs: Word, PowerPoint and Excel

Required Certification/Licensing:  

New Jersey RN License

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