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Chief of Staff - COO

Pune, India | Icertis

  • Industry:
    Information Technologies
  • Position Type:
  • Functions:
    General Management
    Operations / Production
  • Experience:
    15-20 years
Job Description:
54 people have viewed this job

Prep for, setup and conduct RoB meetings.

Own action-item tracking and follow-through to resolution.

Anticipate and mitigate risks associated with COO-owned deliverables and commitments.

Establish and enforce a cadence for consolidation and reporting of related team metrics.

Identify, prioritize and surface topics and issues that require COO attention along with suggestions for mitigation or resolution.

Proactively analyze relevant data/information to surface improvement opportunities.

Partner with functional leaders to develop and execute on their strategic plans.

Serve as go-to-resource for evaluation of presentations/communications and their COO readiness.

Partner with other business managers across the org to leverage best practices.

Help in standardization of best practices across functions under COO.


A minimum of 15-20 years of related experience.

Bachelor’s degree in a technical or business field required; MBA preferred.

Strong project and program management skills and experience.

Applied experience with data analytics and insight development.

Mature understanding of professional services and product management and Go-To-Market practices for SaaS products.

Effective at driving complex multi-stakeholder processes and cross-team programs to desired results while managing risk.

Demonstrated strong capability in verbal and written communications skills for a geographically dispersed audience.

Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.

Extremely detail-oriented with analytical problem solving skills.

Strong executive presence with ability to manage through high-intensity, high-pressure scenarios.

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