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Chief Operating Officer

Greenfield, MA, USA | Leading Non-Profit / Social Enterprise Company

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
    Full-Time
  • Functions:
    General Management
    Strategy
  • Experience:
Job Description:
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Reporting to the CEO, the new Chief Operating Officer will join FFI’s leadership team at an exciting moment in the organization’s history. Bringing a spirit of purpose, curiosity, adaptability, and creativity, the new COO will have the opportunity to enable efficient growth and scale, and support a dynamic and adaptive culture in a rapidly growing and highly systems-oriented organization. The new COO will engage in high-level visioning and goal-setting for the organization, and create adaptable workplans that promote continuous learning and improvement as well as the systems to monitor progress. They will bring the ability to inspire and manage a high-performing team, and foster a culture of curiosity, boldness, excellence, and purpose, where all staff can grow and thrive. The new COO will also analyze data, trends, and evidence to inform decisions and drive continuous improvements, and be well-versed in the use of technology as a means of building movements. They will be deeply animated by FFI’s mission and commitment to equity and social justice and serve as a thoughtful and active advocate with experience effectively addressing equity issues within organizations and communities.


The successful candidate will bring a demonstrated passion and experience working for social justice systems change to upend inequities. They will be a strategic thinker grounded in design thinking, and will bring senior leadership experience successfully designing, implementing, and evolving systems across a rapidly growing organization. They will bring a keen understanding of and experience leading within the context of rapid organizational growth and expansion. The new COO will possess the ability to effectively leverage change and ambiguity, and act decisively in the face of uncertainty.


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