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Chief Operating Officer

Los Angeles, CA, USA | The Trevor Project

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
  • Functions:
    General Management
  • Experience:
Job Description:
216 people have viewed this job

Reporting to the CEO, the Chief Operating Officer will oversee and strengthen the operating policies, processes, and systems that enable The Trevor Project’s life-saving work. This individual leads all business functions for the organization, including finance, legal, operations, and technology. Across these four areas, the Chief Operating Officer will oversee experienced, subject matter experts in their respective areas. This individual will also work closely with other leaders across The Trevor Project to build an organization that can efficiently and effectively serve exponentially more LGBTQ youth.

Who you are:

Goal-oriented. You set aggressive goals that are achievable, then focus on exceeding them

Collaborative. You understand that the best way to meet and exceed goals is through outstanding teamwork

Flexible. You are comfortable navigating ambiguity and working through competing priorities

Experienced. You have a proven track record across several of the core business functions: finance, legal, operations, and technology

Strong manager. You have a track record overseeing high performers who are experts in their areas. You can be a thought-partner while also ensuring results 

Innovative builder. You’re excited about the opportunity to take the status quo as just a starting point, then implement best practices and continually innovate

Organized and efficient. You know how to manage complex projects. You can communicate clearly and concisely

Financially savvy. You understand how finances support and bolster an organization’s strategy and have experience overseeing effective and efficient financial systems and processes 

User-centric. You can put yourself in the shoes of the audience and oversee operations that prioritize their experience alongside efficiency and effectiveness

Passionate. You care about LGBTQ youth. You care about saving lives. You want to come to work and feel inspired every day. You want to change the world

Fun. The work we do is very serious, but that doesn’t mean we don’t have fun. We know how to have a good time and you should too

What you’ll do:

Manage a growing team of over ten staff, including four direct reports leading their respective functions

Lead the implementation of new systems and processes that enable Trevor to scale, focusing on efficiency, effectiveness, and user experience

Oversee financial planning and management, both internally and with required third-parties, such as auditors

Supervise operations in Trevor’s offices in New York City, Los Angeles, and Washington, including potential office expansions

Support the complex technology environment that enables our life-saving work, including product development and IT operation

Partner with the General Counsel and pro bono firms to ensure Trevor meets all legal obligations and manages risk responsibly

Work closely with department leaders across The Trevor Project to develop and track operations that align with Trevor’s mission and strategic priorities

Directly lead strategic, high-priority initiatives that impact the entire organization

Serve as a key member of the executive team, providing counsel on key decisions that enable The Trevor Project’s expansion (nationally and globally)

Advise the CEO on high-priority initiatives and opportunities for Trevor

Work with the Board and relevant committees as they execute their governance and oversight responsibilities

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