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Chief Operating Officer

New York City, NY, USA | Non Profit Organization

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
    Full-Time
  • Functions:
    General Management
    Strategy
  • Experience:
    7-10 years
Job Description:
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The Chief Operating Officer (COO) is responsible for all operational functions across Democracy Prep’s growing network of high-performing charter schools. The COO ensures that every school function—student recruitment and enrollment, school operations, meals, transportation, procurement, student and staff information systems, compliance and reporting, safety, and new school openings—is performed with excellence, so that student learning can flourish everywhere. 


Responsibilities


Reporting to the CEO, the COO is a central member of the eight person senior leadership team, responsible for key operational functions that support Democracy Prep’s mission: to educate responsible citizen scholars for success in the college of their choice and a life of active citizenship. The COO manages a team of 26 with 6 direct reports, overseeing all operational functions including student recruitment and enrollment, school operations, meals, transportation, procurement, student information systems, compliance and reporting, safety, and school openings. The COO ensures the seamless execution of Democracy Prep’s operational functions and serves as a critical thought partner to the CEO and members of the leadership team. The COO also works in partnership with the CFO, CEO, and General Counsel on managing DPPS’ real estate holdings, preparing for growth, and engaging in long-term strategic planning.


This is an ideal opportunity for a dynamic and visionary leader with significant operational experience to drive the operational strategy and systems for a national K-12 charter management organization.


Responsibilities include, but are not limited to:


School Based Operations and Team Leadership 


Drive excellence across all operational functions including student recruitment and enrollment, external affairs, school operations, meals, transportation, procurement, student and staff information systems, compliance and reporting, safety, management of real estate holdings, maintenance and development of facilities, and school openings

Manage School-CMO relations and operational systems so that the network is using seamless and transparent systems, protocols, calendars.

Lead the design and implementation of systems, processes, and services that support Democracy Prep schools and programs in delivering best-in-class educational outcomes

Ensure operational strategies are translated into specific objectives and plans (with contingencies); integrate and align efforts across functions, locations; set realistic yet aggressive timeframes for achieving key objectives

Make recommendations for organizational structure to foster a healthy, unified culture among central office staff and school sites, ensuring all team members feel valued, supported and inspired

Incorporate a strong customer service orientation into all aspects of CMO and school operations



Facilities


Responsible for all facilities management and planning, lease and licensing agreements, hazardous materials management, security systems, capital improvement, maintenance and repair service, energy management, refuse collection and disposal, and recycling programs, 

Develops and organizes ongoing, long range, and preventive maintenance plans and programs for sites, buildings and equipment, including grounds keeping, transportation, and custodial services;

Participates, as assigned, with demographic planning.  

Negotiates contracts as appropriate; reviews billings and contract terms with contractors, vendors, etc.; confers with District legal counsel 

 Manages, oversees and coordinates Project Managers, Construction Managers, Contractors, and Consultants during the planning, construction, and closeout phases of site construction projects or modernization.  



Expansion and New Site Development 


In partnership with Democracy Prep’s leadership team, execute the network’s expansion strategy, to lead the seamless launch of new school sites and to provide robust support to existing sites

Continue to refine and build a sustainable, scalable, cost-efficient operational infrastructure that supports Democracy Prep’s continued growth



Qualifications 


Bachelor’s degree with equivalent work experience required; MBA or Master’s degree in a related field strongly preferred

7+ years of operational leadership experience, ideally with success overseeing many of the following functional areas: student recruitment and enrollment, school operations, meals, transportation, procurement, student information systems, compliance and reporting, real estate and facilities, safety, and school openings

A track record of leading teams in diverse functional areas while serving as a member of a leadership team

Experience scaling operations in a high growth, multi-site environment

Exceptional systems and process orientation, with experience designing complex and scalable systems/processes from scratch and improving upon existing ones

Ability to define strategic issues clearly despite ambiguity, provide sound recommendations, and take all critical information into account when making timely, tough decisions

Record of achieving aggressive results, ability to establish meaningful metrics to support data driven decisions

Passion for the mission of Democracy Prep and public education

Commitment to the values of integrity, collaboration, humility, candor, and collegiality

Operations experience within a school based setting or high functioning social sector organization strongly preferred

Experience launching new sites strongly preferred


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