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Chief Operating Officer

New York City, NY, USA | Non Profit Organization

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
  • Functions:
    General Management
  • Experience:
    10-12 years
Job Description:
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Reporting Directly to the Executive Director, the COO is responsible for developing internal processes and systems that foster an organizational culture that centers transparency and collaboration while ensuring organizational effectiveness. The COO will oversee all of our administrative functions, including human resources, finance, and operations. As a key member of the executive team, the COO will drive strategic planning, budgeting, and forecasting, and directly manage the Director of Operations and HR manager, and will work closely with the Director of Development.

Ideal candidates are seasoned strategic and operational leaders who bring expertise in anti-racist organization and culture building, as well as significant experience leading finance and talent management.

What you will Accomplish:

Strategy and Planning:

Lead the design and development of Common Justice’s next strategic plan.

Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs. 

People and Culture:

Oversee all aspects of human resources administration, ensuring that Common Justice offers an inclusive and equitable work environment, in which team members can show up as their authentic selves and actively participate in the continued evolution of Common Justice.

Ensure the effectiveness of the talent life cycle - including recruiting, onboarding, professional development, performance management, promotions, and retention - by centering transparency, equity, and accountability in all systems and processes. 


In partnership with an external consultant, design and oversee the process for creating multi-year financial forecasting and a participatory budgeting process for departments, ensuring long term financial stewardship.

Determine internal infrastructure for in-house or outsourced financial and accounting support. 


Oversee facilities and security management for both the Bronx and Brooklyn offices and workplace planning.

Oversee IT and technology, including organizational adaptations in response to COVID-19.

Maintain and build trusted relationships with key stakeholders, clients, partners, and vendors.

Oversee risk and legal/compliance, including proactive risk management, and all contracting.

Establish policies and practices that foster transparency and accountability. 

Key Qualifications:

Demonstrated commitment to social justice through prior professional experience Nuanced race equity analysis and understanding of intersectionality. 

Ten years in a senior leadership position, with specific experience in leading through growth, infrastructure building, and/or change. 

Experience leading a strategic planning process, and articulating strategic plans into work streams and tactics

Significant experience leading a talent management function including oversight of culture and engagement, recruitment, performance management, and professional development. 

Sophisticated knowledge of finance, budgeting, and accounting principles. 

Highly seasoned team manager who manages teams to results through strong performance management, goal setting, delegation and prioritization. 

Experience promoting the growth and development of individuals through empowering, advocating, and differentiated support. 

Experience engaging colleagues and stakeholders collaboratively and building rapport and consensus.

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