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Chief Operating Officer

Silver Spring, MD, USA | Non Profit Organization

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
    Full-Time
  • Functions:
    General Management
    Strategy
  • Experience:
    5-7 years
Job Description:
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We are looking for a Chief Operating Officer (COO) to provide effective leadership that ensures the highest quality of care is provided with the most efficient use of available resources. The daily focus includes achieving performance goals, enhancing employee engagement and driving a culture focused on CCI’s mission, vision, core standards and objectives. The COO needs to be confident and comfortable speaking and advocating on behalf of CCI in a variety of venues and be able to express CCI’s viewpoint and initiatives thoughtfully, articulately and effectively.


Responsibilities:


• Lead with integrity and foster a culture consistent with organizational mission, vision and CCI’s Core Standards of Behavior. 


• Develop strategic plans, annual plans and budgets for approval by the President & CEO.


• Assist in new clinical program development, ensuring participatory decision making and appropriate design and implementation.


• Ensure program and corporate compliance with primary health care policies and procedures, as well as with external regulatory bodies, funders, professional review and standards boards.


• Safeguard the financial and legal integrity of the organization while fostering a culture of collaboration and innovation.


• Oversee departmental talent management strategies and plans to effectively attract, engage and retain talent, at all levels, for ongoing success.


• Collaborate to develop and implement plans for the operational infrastructure of systems and processes designed to accommodate growth and other CCI objectives.


• Assist in Development Department activities to include preparation, application submission and program compliance and administration once grants are received.


• Resolve logistics issues related to utilization of facilities, equipment and supplies.


• Mentor developing managers and leaders.


• Provide direct clinical care as applicable.


• Actively participates in organizational goal setting and action planning through Studer processes including the Leader Evaluation Management (LEM) tool, attendance and participation at the Leadership Development Institute (LDI), Joint Site Visits, and other trainings as required.


Responsibilities:


• Lead with integrity and foster a culture consistent with organizational mission, vision and CCI’s Core Standards of Behavior. 


• Develop strategic plans, annual plans and budgets for approval by the President & CEO.


• Assist in new clinical program development, ensuring participatory decision making and appropriate design and implementation.


• Ensure program and corporate compliance with primary health care policies and procedures, as well as with external regulatory bodies, funders, professional review and standards boards.


• Safeguard the financial and legal integrity of the organization while fostering a culture of collaboration and innovation.


• Oversee departmental talent management strategies and plans to effectively attract, engage and retain talent, at all levels, for ongoing success.


• Collaborate to develop and implement plans for the operational infrastructure of systems and processes designed to accommodate growth and other CCI objectives.


• Assist in Development Department activities to include preparation, application submission and program compliance and administration once grants are received.


• Resolve logistics issues related to utilization of facilities, equipment and supplies.


• Mentor developing managers and leaders.


• Provide direct clinical care as applicable.


• Actively participates in organizational goal setting and action planning through Studer processes including the Leader Evaluation Management (LEM) tool, attendance and participation at the Leadership Development Institute (LDI), Joint Site Visits, and other trainings as required.


Qualifications:


• Masters degree or higher from an accredited College or University


• Knowledge of the principles and practices of health planning and administrative management sufficient to lead and oversee day-to-day operations.


• Must have experience and accomplishments demonstrating knowledge, experience and mastery of FQHC regulatory compliance and operations. 


• Minimum of 5 years of healthcare executive operational management experience in private, non-profit, federal or state government health care programs, or other complex healthcare environments.


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