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Chief Program Officer

Seattle, WA, USA | Non Profit Organization

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
  • Functions:
    General Management
    Project Management
  • Experience:
    10-12 years
Job Description:
81 people have viewed this job

The Chief Program Officer is a full-time position and reports to the Chief Executive Officer. With the CEO and other members of the Leadership Team, this position oversees the programs, services and impact of Amara in the community. Responsibilities include, but are not limited to, the following:

Organizational Leadership and Vision

Provide effective, inspiring leadership, as well as stewardship of Amara’s resources by being actively involved in and overseeing all programs and services.

Promote regular and ongoing opportunities for staff, clients, and partners to give feedback on program operations.

Prepare and submit an annual operational budget for review and board approval, manage effectively within this budget, ensure continued financial viability of program services, and report accurately on progress made and challenges encountered.

Provide leadership and input for all strategic planning processes with the CEO, other Chief Officers, and Amara staff and board.

Collaborate effectively within Amara and with external partners.

Be innovative and willing to challenge the status quo; looking outside Amara for better approaches and solutions to the challenges facing the child welfare system.

Cast the broad gaze and lead Amara to look to replicable programs and services.

Facilitate in-house training and education. Provide reflective supervision.

Ensure that Amara’s services are following all state regulations, certifications, and licensing requirements.

Support organization-wide efforts to advance Amara’s commitment to diversity, racial equity, and inclusion. Lead programmatic activities to reflect this commitment. 

Programmatic Leadership

Provide clinical, programmatic, and administrative leadership and direction to program staff.

Quality assurance: provide consistent focus on quality of services, progress toward goals, and adherence to mission and strategic plan.

Implement and lead a continuous quality improvement process throughout the program and service areas; focusing on systems and process improvement, program outcomes, and program evaluation.  

Support the entire program staff and lead a high performing team by further developing and implementing recruitment, training, and equitable retention strategies.

Supervise program directors and support direct reports to develop and implement overarching goals, workplans, budgets, and day-to-day program management.

Ensure that all program activities operate consistently and ethically within the mission and values of Amara.

External leadership

Cultivate existing relationships with the goal of ensuring enough resources and access to services. Participate in relationships with funders as requested.

Ensure that Amara assumes a leadership position among provider agencies in the ongoing reform of policy and practice within the local child welfare community.

Participate in regional, area or other planning meetings. Serve as a spokesperson for agency programs when necessary.

Partner with the CEO to represent Amara with external constituency groups, including community, governmental, and private organizations.

The Ideal Candidate will offer the following:

Passionate about Amara’s mission and values.

Experience implementing diversity, equity, and inclusion initiatives; and a strong commitment to racial equity.

At least 10 years of professional experience overall, with a minimum of five years of senior-leadership experience supervising seasoned staff operating multiple child welfare/human services

Master’s in therapy, social work, education, or related field.

Strong relationship builder and communicator with experience leading diverse work teams, developing an organization-wide strategy for program excellence, engaging community partners, and partnering with a CEO and Board of Directors.

Demonstrated clinical experience that encompasses program measurement and evaluation.

Demonstrates integrity, team-spirit, strives for excellence in work, and has experience of leading others to new levels of effectiveness and programmatic impact.


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