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Chief Research Officer

Yonkers, NY, USA | Consumer Reports

  • Industry:
    Media / Entertainment
  • Position Type:
  • Functions:
    General Management
    Scientific Research
  • Experience:
Job Description:
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The Chief Research Officer will lead and manage CR’s principal research activities (survey research, statistics, market analysis, and consumer engagement) to help inform our priorities and and maintain CR’s position as the preeminent authority on consumer needs and behaviors.  

As an expert and senior adviser to CR’s leadership and staff, the Chief Research Officer will oversee many research functions directly - including those that generate research content for CR’s print and digital products and inform its policy and advocacy efforts such as our survey and statistics teams - as well as working with research teams across the organization.As a widely respected research expert they will also help ensure CR is aligned with best practices; promote CR’s research activities externally and forge strategic relationships with external vendors and peer organizations.

Key Responsibilities:

Serve as the organization’s key research expert, an organizational thought-leader and spokesperson for explaining how research data affects consumers’ choices and lives.

Initiate and lead a cross-functional research council to connect research activities across CR, ensuring that all data is leveraged and shared; all opportunities for collaboration taken and key insights identified and communicated to all audiences.

Develop and maintain a coherent CR research agenda attuned both to consumers’ needs and marketplace challenges that can inform, shape and align strategies across CR.  

Clearly communicate research analyses and insights to key internal and external audiences.

Lead and manage the survey research, statistics, market analysis, and consumer engagement teams.

Across these teams and CR more broadly, support the development of new methods and approaches that advance the field of consumer research in innovative and game-changing ways.

Help to ensure that key content dependent on research is positioned correctly to be both defensible and understandable and actionable for consumer audiences.

As a widely respected research expertensure CR is aligned with best practices; promote CR’s research activities externally and forge strategic relationships with external vendors and peer organizations.

Identify new opportunities for how internal data sets can be stored, combined, complemented with external data sets to create new insights and opportunities for driving consumer choice and marketplace change.

Collaborate with colleagues in Business and Development teams to support revenue generation through philanthropic partnerships or earned revenue opportunities.


An advanced in an appropriate research focused disciplineandresearch methodologies with in general research, analysis, interpretation, reporting and in providing leadership to an research unit.  

Significant in developing and deploying a wide range of quantitative and qualitative research methodologies for collecting data and analytic techniques for developing meaningful and actionable interpretations of research data. Strong interpersonal, media presence, public speaking, communication (verbal and written), and computer skills.

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