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Chief Security Officer

New York City, NY, USA | Non Profit Organization

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
  • Functions:
    General Management
    Operations / Production
  • Experience:
    7-10 years
Job Description:
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The Chief Security Officer (CSO) provides leadership and management for all aspects of campus safety, security, and emergency management for the College. The CSO is responsible for managing and maintaining the overall posture of campus safety for the College, which includes: day to day management of the security team to maintain the safety of the College community; ownership and maintenance of all emergency preparedness, response, and continuity of operations initiatives for the College; and ensuring Campus compliance with all laws and regulations applicable to Campus Safety. The incumbent collaborates with individuals and professional groups across the College as well as in the community and offers guidance to the President and the leadership team. 


 Evaluates and assesses effectiveness of MMC Campus Safety posture, staffing, and procedures and provides report and recommendations to President. Develops, maintains, and revises procedures, staffing structure, and policies as needed.

Oversees the supervision of assigned personnel, which includes hiring, work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions. Ensures appropriate coverage for routine operations as well as special events.

Manages all security-based systems/operations and tools including access control and ID management:

o Assesses need for additional systems/tools and recommends as needed;

oEnsures all Security staff are trained on all systems.

 As Chair of Response and Emergency Preparedness Team, oversees all emergency management initiatives within MMC including maintenance of all plans, protocols, and procedures, implementing mitigation measures, annual training and exercise calendar, and continuity of operations.  

Owns and oversees the annual Emergency Preparedness Exercise, Training, and Drill calendar, including implementation/management of all drills, exercises, and trainings (including but not limited to drills required by state/local law);

Ensures that all guards are trained on all of the College’s security/emergency response protocols and procedures.

Normally, serves as Incident Commander during incident responses.

Coordinates response to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.

Investigates complaints of disturbance, accidents, infractions and criminal activity occurring on campus, undertakes appropriate action, and ensures appropriate response.

Responsible for dissemination of emergency notifications/communications via and Public Address System.

As the Clery compliance officer for the College, maintains and publishes campus safety and crime reports as required by local, state and federal law in addition to posting timely warning notices on any ongoing threats to the campus community.

Oversees managements and maintenance all compliance and regulatory records required for Campus Safety.

Develops, implements, manages, or evaluates policies and methods to protect personnel against harassment, threats, or violence:

oImplements organizational process or policy changes.

oDevelops organizational policies or programs.

Owns and maintains security procedures/plans for largescale and/or special events. Ensures Campus Safety is equipped and prepared to support College events with monitoring, crowd control, and security screening procedures as required.

When required, implements and manages campus access bans.

Conducts annual review/update of all emergency plans/protocols and updates hazard vulnerability assessment annually.

Creates individualized safety programs and protocols as needed to address unique or temporary hazards.

Ensures the professionalism and technical expertise of the Security guard staff and advises President on appropriate Security staffing structure for MMC.

Oversees the development and implementation of systems to maintain records on employees, equipment inventories, and compliance activities.

Assumes responsibility of Coordinating all aspects of Security for residence halls

Provides vision, leadership, and coordination of the department’s goals, policies, procedures, standards, programs, and events.

Participates in committees as appropriate and required.

Undertakes risk assessments of the community and take appropriate follow-up action, including but not limited to reporting findings to College’s administration

Oversees budget for Department of Campus Safety

Develops, and maintains effective working relationships with various members of the College’s Community, and our jurisdictional law enforcement department, and emergency services.

Provides 24-hour response for urgent or emergency matters, including reporting to campus or designated site when required

Other responsibilities as assigned

Education & Experience Requirements:

Bachelor’s degree preferred.

Minimum of seven years’ experience in the security field with special emphasis on fire protection

Minimum of five years supervisory experience.

Valid Fire Safety Director Certification preferred. This license must be maintained as a requirement of continued employment

Experience in risk management and emergency planning and response, preferably in an academic setting.

Valid New York State Security Guard License. This license must be maintained as a requirement of continued employment.

Knowledge of compliance and security regulations and reporting

Other Requirements:

Ability to work nights and/or weekends

Knowledge of fire protection, life safety codes and state/federal safety regulations. 

Demonstrated knowledge and experience in Incident Investigations and Fire Safety Programs

Demonstrated knowledge of the operations of electronic security systems

Excellent written & verbal communication skills and presentation skills and ability to effectively communicate with all levels of employees and within a diverse work environment.

Writing skills necessary to clarify problems and prepare instructions on how to solve them.

Ability to exercise alertness and good judgment in emergency situations.

Moderate physical activity and requires handling of average-weight objects.

Ability to walk, stand or sit for prolonged periods.  

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