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Clinical Senior System Imaging Analyst

Palo Alto, CA, USA | Stanford Health Care hospital

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    IT / Information Technology
  • Experience:
    5-7 years
Job Description:
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The Clinical Senior Systems Imaging Analyst supports core functions of the health system’s applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a thorough understanding of Epic modules, Imaging systems, and health system operations. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization.

Essential Functions

Provide QA Support for Imaging application changes

Provide Imaging Informatics support for our business partners

Provide direction on Change Management processes

Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required

Provide analytical assistance to junior team members to resolve application incidents, maintenance items, Training and enhancement requests

Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk

Implement and direct changes using documented procedures that are compliant with department’s policies and procedures

Work with and mentor junior staff members to document workflows

Act as an application and technology subject matter expert and clearly communicate concepts in business terms between and across the different groups while influencing outcomes

Perform a major role in complex software upgrade initiatives

Lead small to medium complexity new software installations and enhancement requests

Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables

Continually identity opportunities for functional and stability improvement in applications

Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions

Anticipate and resolve system problems through QA checks of change control documentation

Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences

Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. 

Job Qualifications:

Minimum Qualifications 

Education: Bachelor's Degree or equivalent years of experience. 


•6 or more years of progressively responsible and directly related work experience

•Required experience with 2 major Imaging Solution upgrades or implementations

•Required experience with Imaging informatics and data analysis

•Prefer experience with 2 major Epic upgrades or implementations 

License/Certification: N/A

Knowledge, Skills and Abilities

Mid-level Microsoft Office skills

Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation

Ability to analyze highly complex systems and workflows

Ability to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within the department

Ability to engage actively in complex discussions, often on challenging and/or controversial subjects

Ability to negotiate on behalf of others to achieve best outcomes for the department and the organization as a whole

Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manages/resolves disputes appropriately

Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate

Abiliy to establish a set of tasks and activities associated with an intended outcome and timeline

Ability to act consistent with available facts, constraints, and anticipated consequences

Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner

Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions

Ability to develop new skills and teach others

Ability to collaborate and build consensus with stakeholders

Ability to understand and adhere to operational standards, policies, and procedures

Ability to identify risks and issues

Ability to develop solutions for new and unfamiliar challenges

Ability to analyze data, draw conclusions and interpret results

Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate

Knowledge of current issues and trends in health care and clinical operations in a health care system

Healthcare knowledge base that promotes a high level of credibility with organization end users and executives

Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting

Understanding of Software Development Life Cycle (SDLC)

Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring and job scheduling tools

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