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Collections Risk Governance Manager - Vice President

Wilmington, DE, USA | J.P. Morgan

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    Risk Management
  • Experience:
    7-10 years
Job Description:
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Assist with oversight over Collections processes and policy development across all the Consumer LOBs.

Lead consumer collections governance activities for CCB Risk within the established governance framework, including chairing CCB-wide working groups.

Lead the process for reviewing and assessing potential CCB-wide impacts of legal/regulatory changes.

Participate in CCB sub-LOB forums related to consumer collections on a consultative basis.

Act as the primary contact for two collections-related policies, responsible for the annual review of the policies and as the primary point of contact for policy interpretation matters.

Represent CCB Risk in firmwide governance forums related to sworn documents, collections litigation and debt sales.

Evaluate the existing framework for collections governance responsibilities and policy ownership to promote adjustments and rationalization as appropriate

Advise senior managers as necessary of emerging issues.

Ad hoc duties as needed.

7+ years of experiencein credit default management with increasing responsibilities

Bachelor's or advanced degree in business or related field preferred; or equivalent work experience

Strong level of familiarity with current credit default management practices and regulations that govern collections processes

Excellent written and verbal communication skills required

Legal or compliance experience with related to collections processes preferred

Strong problem solving skills required

Highest level of professionalism, self-motivation and sense of urgency

Strong priority management and multi-tasking skills are required to meet objectives

A proven ability to work with Operations, Compliance, Legal and Oversight & Controls personnel

Flexibility and ability to work in a fast-paced environment


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