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Commercial Bank – Strategy & Process Design - VP

Chicago, IL, USA | J.P. Morgan

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    Financial Services Professional
    Project Management
  • Experience:
    7-10 years
Job Description:
165 people have viewed this job

Develop strong understanding of business and sales processes and actively participate in team problem-solving sessions

Work with key stakeholders to understand current state processes, pain points and needs; gather and analyze data to scope the situation

Conduct user interviews and workshops to understand user experience and needs

Develop recommendations to address key issues, including people / process / operating model changes

Partner with Product / Technology peers on design of Salesforce capabilities

Prepare presentation materials to syndicate findings / recommendations with key stakeholders

Review the external landscape for industry-leading practices and solutions 

Follow recommendations through to implementation to provide guidance and iterate as needed based on business feedback

Ideal Candidate:

Outstanding problem-solving and analytical skills; able to think-through and outline work processes in a thoughtful and detailed manner

Proven experience collaborating in a cross-functional environment and influencing others to action.

Excellent verbal, written and presentation skills with attention to detail

Able to self-direct in fast-paced, complex and often ambiguous business settings as well as quickly and effectively respond to rapidly changing business needs

Independent and self-motivated with a service-oriented mindset, but also a team player capable of working collaboratively and developing strong partnerships

Able to prioritize issues and multi-task effectively to handle multiple assignments and be proactive in a fast-paced environment while remaining calm under pressure

Intellectually curious with a genuine interest in knowledge gathering and problem solving

Proactively seeks guidance, clarification, and feedback from others

BA / BS degree

Preferred Qualifications

7+ years relevant work experience (consulting, commercial banking, corporate strategy and/or client-facing experience is a plus)

Experience with SalesForce is a plus

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