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Computerized Maintenance Management Systems Director

Chicago, IL, USA | Sodexo

  • Industry:
    Consumer Products
  • Position Type:
  • Functions:
    General Management
    IT / Information Technology
  • Experience:
    5-7 years
Job Description:
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Sodexo is seeking a CMMS Director with expertise in Computerized Maintenance Management Systems for a large client account in greater Chicagoland. Combine your proven knowledge of CMMS technology and technical project management expertise.The CMMS Director is responsible for the overall asset management, work planning and ongoing operational and technical support of the Computerized maintenance Management System operation, and will provide technical oversight of applicable reporting systems and processes.You will help to enhance existing client programs including short- and long-range planning, construction/ renovation projects, preventative and corrective maintenance, development and implementation of systems.


Are You the One?

Our clients depend on your expertise to help them to optimize their business. If you are a Strategic Project Manager with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you!Ideal candidate will be a leader that exhibits innovation, process improvement, strategic thinking, client relations, team building and associate/leadership development.

As CMMS Director you will: 

manage client relationship and technology needs where CMMS products have been deployed. You will be responsible for CMMS product activities, including implementations, training, and ongoing care ensuring work is completed in accordance with account timelines & contractual agreements;

help accounts manage to established performance metrics in the area of work order compliance, such as response time, completion time, overall completion percentage, etc. in accordance with account and/or internal metrics.

drive the implementation of new CMMS and other FM Information Systems that gain efficiencies and productivity as relates to asset management and FM strategy; 

work closely with other Account Ops managers, and with Directors and Executive Directors to help ensure a consistent, effective approach to account management;

support leadership by increasing quality of services and customer experience to continuously improve client partnerships;

provide regularly scheduled auditing of system operations for reporting negative trending and to supply tools and resources that promote continuous improvement; and 

retrieve, analyze data, and develop reports from Computerized Maintenance Management Services;

Reporting directly to the Vice President, this job will be responsible for

managing projects for CMMS platform for our management team and our client;

leading a CMMS migration plan to a new CMMS model as well as implementing new CMMS modules  running implementation and migration project plans for CMMS Products;

overseeing the client relationship and technology needs where CMMS products have been deployed;

utilizing CMMS data to implement process and operational excellence in the field;

knowledge of material management and utilizing this process in a CMMS

managing performance metrics in accordance with business KPI's (Key Performance Indicators); and

CMMS product activities, including implementations, training, and ongoing care ensuring work is completed in accordance with account timelines & contractual agreement. 

Is this opportunity right for you? We are looking for candidates who have: 

a proven track record of successful Project Management experience as demonstrated by articulated results and accomplishments;

love to lead – this role will be leading a team of 8+ planners, schedulers, administrators and project managers;

experience in CMMS administration including queries, KPI reporting, user permissions, data transfers and report development;

have a drive for challenge – this CMMS system is larger than most other private or public enterprises; and

Bachelor's degree (BA/BS)  plus 3-5 years experience with process improvement, project management or other related Facilities Management experience.

Are you seeking a role where you transform on-site solutions that impact business success and client satisfaction? 

Sodexo is the North American leader for Quality of Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes.

Our client portfolio spans multiple markets across the nation including education, corporate services, health care and government services, which means we can offer a career full of variety, challenge and tremendous growth opportunities.

The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance.Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here.

Position Summary

The Director of Facilities Operations is responsible for directing facilities maintenance operations of building(s) and property at a single unit. The Director of Facilities Operations manages the preventative maintenance and reactive repair of skilled trades, e.g., HVAC, plumbing, electrical, utilities; and manages the hiring, training and supervision of staff, professionals and management.The Director of Facilities Operations manages a safe and efficient working environment, essential to the performance of the business.The Director may overseeconstruction work and often manages other core Sodexo services, and/or logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.


Qualifications & Requirements

Basic education requirement- Bachelor’s degree or equivalent experience

Basic management experience- 5 years

Basic functional experience- 5 years

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