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Consumer Bank Chief Risk Officer

New York City, NY, USA | Citi Private Bank

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    Financial Services Professional
    General Management
    Risk Management
  • Experience:
    15-20 years
Job Description:
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The position leads the execution of the operational risk management policy for these businesses including the Manager Control Assessment (MCA), Annual Risk Assessments, establishing controls, coordination with utility functions to deliver issue management, quality control monitoring and 3rd party risk management activities for the businesses.

Work closely with Business Leaders in the businesses as a member of their extended leadership team, as well as Independent Operational Risk Management (ORM), Corporate and Sector Compliance, Internal Audit, Legal, Operations and other cross functional partners to assess and strengthen the control environment.

Work across all business functions to define the key control monitoring metrics, assess controls, conduct disciplined review of all key processes

Integrate with Global Functions, including Independent ORM, Risk, Compliance and Audit to identify and mitigate cross business risks

As a member of the business management team, conduct and deliver operational risk assessment results and status; provide vision and leadership for strengthening the control environment

Develop vision and strategy for operational risk reporting for all business functions.

Lead development team to deliver reporting.

Interpret and implement Operational Risk Management policy. Work with business process owners to ensure consistent implementation within functions.

Lead issue mitigation for significant operational breaks, identification of root cause, make recommendations for future prevention; provide governance to ensure remediation and improvements

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


15+ years experience in Financial Services.

Specific Risk experience Experienced in Operational Risk. Knowledge of other risk disciplines (market risk, credit risk) a plus.

Advanced analytical ability; asks insightful questions, break analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.

Proficient in developing new ideas to mitigate risk and improve current processes.

Prioritizes high impact potential problems effectively.

Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment.

Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Ability to measure and assess the impact of stress shocks including fat-tailed risks.

Well-versed in reviewing the dimensions of franchise risk.

The role requires strategic thought leadership in driving efficiency and effectiveness of the control environment; ensuring effective Manager's Control Assessment programs, and accurate reporting and escalation to the business stakeholders.


Bachelor’s/University degree or equivalent experience in Finance or Management related field, potentially Masters degree; managerial experience

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