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Credit Risk Head - Consumer Banking

Mumbai, India | DBS Bank

  • Industry:
    Banking / Investment Banking
  • Position Type:
  • Functions:
    Financial Services Professional
    General Management
    Risk Management
  • Experience:
    15-20 years
Job Description:
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Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. 

Job Purpose

The job holder is responsible for ensuring overall quality of the Consumer Credit portfolio including approval of Target market for DBS India, managing credit underwriting, policy, early problem identification of the portfolio including early warning, fraud control process and monitoring portfolio. The job holder will also be responsible to play a leadership role in ensuring a digital thrust in all the consumer credit initiatives in line with the Bank’s Consumer Banking Strategy.

Key Accountabilities:

To drive the Consumer Banking Risk strategy for India and deliver on the India vision for

Consumer Banking growth including Digital projects around Unsecured Lending.

Partner with the BU to grow the business, and help in building a scalable, consistent and quality portfolio.

To use credit analysis techniques, which highlight all significant risks in relation to alending proposition, for evaluation and recommendation of the proposals. 

Ensure proactive account management process by using tools embedded in the Early Warning and watch listing framework and ensure account strategies are implemented. 

Cultivate & maintain a consistent consumer credit culture in the Bank to achieve best in-class standards

Review annually the Credit programs/ approaches, target market and all processes.

To have a sound knowledge of the Indian market in terms of risks associated with the consumer Banking products.

To apply knowledge of RBI Regulations/ MAS (Monetary Authority of Singapore) guidelines that are relevant to govern consumer credit business.

Present portfolio reviews periodically with Local and Regional Senior Risk Management to highlight trends and implement action.

Managing/leading a team of Credit /policy/portfolio managers spread across locations

Job Duties and Responsibilities:

Drive the preparation & implementation of product programs

Ensure entire risk architecture – Target market, underwriting, early warning,

portfolio management & remedial is implemented in a robust manner 

Engage business partners in regular asset quality reviews with provision of

analytics insights to identify risks/ opportunities and recommend relevant actions

Drive continuous improvements in analytics capabilities andenhancements in

the use of risk models & analytics tools

Ensure meticulous compliance with Bank’s internal credit policy as well as

regulatory guidelines.

Ensure proper guidance / mentoring to the team in managing and developing 

them to take on higher responsibilities.


15 -16 years of experience in Banking (preferably Consumer Banking or credit department) / Credit Rating with at least 4-5 years of experience in a Leadership/team management role. Incumbent should have exposure in leading digital/analytics based solutions.

Education/Preferred Qualifications:

Professional qualification, graduate or post graduate degree, preferably in business, accountancy, economics, finance etc. along with sound domain knowledge of Consumer Banking segment and market.

Technical Competencies:

Good knowledge of credit evaluation methods, tools & techniques, particularly related to Consumer Banking

Sound understanding of regulatory guidelines on credit issued by RBI (local regulations in India), MAS and local laws and regulations that impact businesses in general.

Knowledge of various banking products and risks associated with them

Digital mindset that helps Digitize processes to improve productivity and customer satisfaction. 

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