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Digital Project Manager

Newark, DE, USA | J.P. Morgan

  • Industry:
    Financial Services
  • Position Type:
    Full-Time
  • Functions:
    Project Management
  • Experience:
Job Description:
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Lead scoping, development, & implementation of client portal functionality enhancements for Chase Connect, JPM Access and JP Online

Work closely with WLS Operations teams to understand and capture business requirements for current Ops processes

Work with Tech team in an Agile process environment to write user stories and build portal functionality that duplicates current Ops processes

Coordinate rigorous user testing that ensures secure and accurate digital processing

Work with WLS Operations teams to communicate implementation timing

Think strategically and tactically, to design and implement deliverables, with the flexibility to adjust to new innovations, regulations and priorities

Exhibit ownership in managing partnerships by working closely with cross-functional stakeholders across WLS, Technology, & Business leaders

Effectively communicate to provide regular updates to WLS leadership and the firm, including presentations, executive summaries and summary metrics

Required Qualifications

Bachelor’s degree

Demonstrated project management experience in financial services

Strong financial experience

Excellent judgement and independent decision-making ability 

Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities

Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal

Preferred Qualifications

Financial Services operations experience a plus, especially within LIQ, ACBS, ABLE, or Strategy loan systems

IT or technical experience a plus


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