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Digital - User Experience Design Lead - Mobile, VP

San Francisco, CA, USA | J.P. Morgan

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
  • Experience:
    10-12 years
Job Description:
74 people have viewed this job

A user-centric view is paramount for the role, while providing simple, fun and innovative mobile experiences for our customers. You will be working in a fast-paced environment alongside our design systems, graphics, architecture, product and engineering teams to deliver new experiences through effective artifacts (from Customer Journeys & Ecosystem Maps to Participatory Design Prototypes & Wireframes). A balanced understanding of strategy, research, interaction and visual design is a must for the role. 

Finally, you are a customer experience advocate, excited about improving our customer’s lives through simple, intelligent and enriching products and experiences.


10+ years of experience in experience design and graphic / visual development required

BFA or BA in related field, graduate design degree preferred

Leadership experience

Ability to synthesize complex, interdependent, and sometimes competing needs

Effective communication of design solutions across roles & levels

Awareness and practical understanding of current technologies and their application and relevance to digital experiences

Proven understanding of responsive web & mobile application design and wireframe development

Solid communication and interpersonal skills

Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment

Ability to influence others and provide thought leadership on design

Actively listens, hears and understands what is said and not said, and with nuanced comprehension of meaning and intent

Team work: Develops and sustains effective and cooperative working relationships with peers, managers and other internal or external stakeholders

Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)

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