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Director Business Partner People & Culture

Edmonton, Canada | TELUS

  • Industry:
    Telecommunications & Wireless
  • Position Type:
  • Functions:
    General Management
    Human Resources
  • Experience:
    10-12 years
Job Description:
57 people have viewed this job

At TELUS, we’re looking for bright people who like solving big problems. As part of the People & Culture (P&C) team, you tackle all kinds of challenges. We are not your standard HR team. We embrace discomfort and have fun doing it. We’re just as passionate about our team as we are about our customers and share an unyielding dedication to ensuring success for all.

Here’s what we believe

We are ONE team, collaborating across all teams within P&C

Everything we do is tied to the business, not dictated by rules or policies

We challenge the status quo, and when others think we’re done, we make it even better

We live up to our commitments, to ourselves, family, friends, peers, leaders and our customers

Our success is all about how we do things, how we think, solve problems, deliver, communicate, and more

Here’s the impact you’ll make and what we’ll accomplish together

As the Director of P&C Business Partner to the organization, you wear several hats: trusted advisor, consultant, coach, and a people leader to a small team of Human Resources (HR) professionals. You sit alongside and collaborate with the business units to develop and implement strategies that support people and organizational needs in addition to facilitating the deployment of the People Plan. Every day you engage in business conversations, influence people leaders and equip them to lead their teams with courage to foster a highly engaged and inspiring workplace. You partner with leaders to manage change, grow their teams, and foster the right culture to create positive team member experiences.

You are a resilient, pragmatic and humble leader with a great sense of humor. Your counsel is equal parts logic, analysis and strategy. You have a natural curiosity and appreciate that failure and vulnerability are healthy ways to learn and grow. Your passion to make a difference and how you do things will contribute to the success of our internal clients in creating better outcomes for our customers.

Here’s how

Provide leadership to a high performance team of P&C Business Partners dedicated to TSBT as well as supporting  the CTO organization.

Provide consultative expertise to improve organizational capability including workforce


Create and implement organizational design, leadership development, process improvement and team effectiveness

Serve as a trusted advisor to executive leaders by presenting multiple perspectives and challenging the status quo to expand their capabilities

Provide exceptional and collaborative leadership serving as a personalized coach who clarifies priorities, promotes efficiencies and most importantly, builds an environment in which the team can thrive and bring their best to work every day

Create a learning environment and support systems for teams in order to create a workplace where P&C professionals can excel in their roles

Contribute to inorganic growth activities including strategic contribution to due diligence process and facilitate integration of mergers and acquisitions

Proactively partners with clients to identify strategic issues or organizational design challenges and provides advice and expertise to help develop creative solutions

Liaise with Centres of Excellence (CoE) to provide timely and constructive feedback to help drive the evolution of business unit programs and solutions

Foster a continuous improvement mindset, continually looks for opportunities to increase

the return of investment (ROI) of people programs and ways to improve the team member experience

Lead change by partnering with business leaders and other internal groups including Communications, Finance, and Corporate Development to proactively manage change impacting team members


You’re the missing piece of the puzzle

Known to provide innovative solutions to complex business problems or challenging issues and follow-through by facilitating or leading solution implementation

Regarded as an exceptional communicator, clear and concise, influencer and negotiator, able to build and maintain strong partnerships with stakeholders including executive leaders

Respected as a strategic, big picture thinker who can conceive the art of the possible with supporting data, facts and analysis

Acknowledged as an inspiring leader who is passionate about coaching and developing team members to achieve their career goals and fostering a high performance, highly engaged team

Commended for your proactive mindset, strong customer service focus, business acumen and exceptional decision-making skills

Sought out as a collaborative partner with a track record on delivering results and meeting commitments as promised

Noted for your agility and adaptability to dynamic, continuously changing and fast -paced environments, and ambiguity, and deliver impactful results

Recognized for your expertise leading large scale initiatives end-to-end including change management and HR mergers and acquisitions (M&A)

Values for success:

10 or more years of HR experience in a Business Partner role and 3 or more years of experience leading a team

Work experience within large, complex organizations and across different industries as a professional services consultant or in a senior leadership role

Experience working with senior executives including C-level

Bachelor degree in Business Administration with a focus on Human Resources Management or related discipline


Master of Business Administration (MBA) or other advanced degree

Bilingualism in English and French, written and spoken

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