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Director, Category Management

Chicago, IL, USA | Jones Lang LaSalle

  • Industry:
    Real Estate
  • Position Type:
    Full-Time
  • Functions:
    General Management
    Purchasing / Supply Chain / Logistics
  • Experience:
    5-7 years
Job Description:
117 people have viewed this job

Develop, manage and execute global category sourcing strategies within the Professional Services Category. As a AMER Category Manager, you will be responsible for building relationships with the C-level Community across all the AMER JLL region, building internal demand plans, developing category plans including new opportunities and manage relationships with key strategic suppliers. Ensure contracting and procurement standards are maintained throughout the portfolio.Reporting to the AMER Head of Procurement and working closely with the Global Category Managers for Professional Services.


Summary of essential functions and Goals


Manage spend portfolio for Professional Services spend with emphasis on Consultancy, Legal, Audit & Insurance

Develops & regularly maintains/up-dates short-, mid- and long-term category strategy regionally, linking this strategy with overall business strategy/objectives, in alignment with departmental stakeholders (C-suite), as well as, working with the Global Category Manager for alignment and projects

CM has and/or forges key strategic relationships with (strategic) suppliers/industry leaders and develops those relationships on behalf of JLL being mindful of long-term mutually beneficial and ethical objectives as well as providing the business with access to supplier innovation

CM is leading key strategic procurement projects and provides expert advice and guidance to the C-level community and business stakeholders across all AMER

The CM will recommend the qualification of appropriate service providers/supply partners to ensure that we have the best service provision available across the region to deliver value to our internal and sometimes also external clients

The CM is the ‘ambassador’ of best practice, usage of available technology (e-sourcing), innovation and initiatives through AMER and across the stakeholder community and optimizes the cost and quality of our services


Essential Duties and Responsibilities

Responsible for regional category strategy development, execution and category performance of all category related activities & objectives for corporate category requirements as well as other JLL entities if required.

Delivery of financial targets in line with business expectations. CM continuously drives the category opportunity agenda and self-sufficiently identifies, agrees and executes these projects.

Lead and be accountable for creating strategic solution for complex specific commodity/service requirements, procurement event planning, RFP/quotation management, bid analysis and recommendations, liaison with internal stakeholders for contract approvals, savings reporting, documentation and compliance.

Create and manage the category project calendar, lead category events, bid process, commercial evaluation, recommendations, contract document preparation, functional reviews and approvals according to JLL Delegation of Authority.Compliance with JLL procedures as applicable.

Rationalizes supply base and develops clear strategic supply partner framework and maintains this framework at senior supplier level.

Use Regional market and industry intelligence to identify and qualify new suppliers and use data to support the business and delivery of services.In addition, identify risk, threats and provide solutions for mitigation.

Supplier Relationship Management tools applied to manage relationship with JLL preferred supply base. Act as the internal issue resolution point and review performance regularly at least 4 times a year with relevant action plans and outcomes thoroughly documented.

Provide functional leadership and peer group alignment, where appropriate and needed

Identify opportunities to develop and implement new policies and procedures, including rationalization of legacy policies and procedures.

Actively engage in and support the use of e-procurement strategy, methodology and deployment.

Prepare high quality papers and presentations for use with internal and external stakeholders and/or teams as required.

Apply ethical company standards and ensure Global Procurement policy is applied at all times.

Ability to Manage the Sourcing Process


Develop category plan with the ability to provide visibility such as supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies.

Ability to negotiate and have proven strategies within areas of corporate spend.

Lead development and execution of all sourcing-related functions: performing due diligence and assessment of prospective suppliers, executing RFPs/bids, negotiating contracts and ensuring effective transition to operations during implementation.

Partner with C-level and the business to drive both immediate and sustained benefits to JLL Corporate

Bring strategic thought leadership to identify additional cost and operational efficiencies.

Proactively manage internal stakeholder expectations and escalate at appropriate times.

Savings - working with sourcing managers and key suppliers, ensure that savings initiatives ideas are being driven to maximize savings impacts.

Ensure that the savings tracker across regions and globally is kept up-to-date for the category so that we can demonstrate value add to our internal stakeholders.

Conduct Preferred Supplier performance review meetings, manage supplier scorecards, contract compliance and service obligations.

Support a supplier diversity program.

Subject matter expert for category and considered to be the channel of choice within JLL.

Sound like you? To apply you need to have:


Excellent Inter-personal skills, Organization skills, Strong Analytical Ability

Ability work on a regional yet align on a global scale with the global category manager. This includes the ability to meet and align category plans with stakeholders in the Americas

Excellent communication skills – oral and written

Proven ability to facilitate strategic supplier relationships and work with senior business executives and across procurement leadership

Collaborative and influencing style with a focus on team work

Proven ability to deliver results in challenging environments yet with entrepreneurial spirit

Expertise in sourcing and a skilled negotiator and with demonstrated ability to manage change

Ability to sell and present initiatives and/or new ideas

Good business acumen with experience in sourcing to leverage and promote ethical sourcing practices

Excellent PC skills, proficient in MS applications with excellent ability to work with large amounts of data and build reports

Bachelor's degree (BA/BS) from four-year college university

Minimum 5 - 7 years of strategic sourcing experience (majority Prof. Services Category)

CPSM certification preferred; MBA a plus

What you can expect from us 


You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.


Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.


Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...


Apply today!


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