Director, Channel Development
Remote, USA | Five9, Inc.
Industry:Computer Software / Computer Games
Job Description:76 people have viewed this job
Opportunity to be part of the Channel Sales Organization at Five9. We are looking for an exceptional person to help support the achievement of the team and wider strategic business goals. The role reports to the Sr. Director of Channel Sales with a focus on West/East regional partner relationships. The Channel Sales Organization works directly with partners and the Five9 quota carrying regional sales executives and sales leadership. This is a field based role that will be located in West/East. Five9 is looking for a high performer who is a team player, partner centric, accountable and seeks to consistently win.
As a Five9 Director, Channel Development you will be responsible for:
Working closely with the Regional Sales Teams to identify the in-market focus partners
Building the Go To Market business plans with the identified focus partners and the Five9 Sales Teams
Aligning the regional sales organizations with relevant partners through targeted demand generation and alignment activities
Driving internal resources to provide partner enablement activities such as co-marketing, events, trainings, networking, etc.
Providing regional executive alignment with key partners and stakeholders
Aligning yourself internally with quota bearing Five9 sales executives and sales leadership to drive toward a common strategy and achievement of goals
Assisting sales and partners with any issues or conflicts that may arise during opportunity registration or during the field engagement process
Tracking forecasting and sales process alignment to ensure progression of opportunities to closure
Assist with building marketing plans and managing budget for the region
Coordinate and collaborate with cross-functional teams (including SE organization, product marketing, sales, marketing, operations, etc.) to deliver a world class experience for partners
Tracking and holding the partners and the stakeholders accountable to agreed upon goals. Spearheading regular cadence meetings to manage and track progress.
Travel is required for regional coverage of partner meetings, events, networking, etc.
Essential Skills and Experience
5+ years of technology sales and channel sales experience. Experience selling Contact Center as a Service preferred
BA or BS degree preferred in a technical, business or related field
Experience building and managing multiple partner relationships. Experience within the Master Agent community of partners preferred
Understanding of the partner landscape within the region
Understanding of opportunity qualification, running a deal cycle and forecasting
Knowledge of the competitive landscape
Ability to recruit, develop and build Go To Market plans with top partners in the region
Ability to work within a fast-paced and dynamic environment
Interface at all organizational levels maintaining strong working relationships across cross-functional teams
Exceptional verbal and written communication skills
Extremely strong organizational and time management skills
Willingness to go above and beyond to be successful
Prefer 5+ years experience selling through the Master Agent Channel
Prefer 5+ years experience selling channel contact center solutions with a focus on Contact Center-as-a-Service (CCaaS) solutions
Strong relevant partner relationships within Region (West/East)
Working knowledge of salesforce.com
Strong communication, presentation, organization and teaming/relationship skills
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