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Director, Inside Sales

Richmond, VA, USA | CoStar Group

  • Industry:
    Real Estate
  • Position Type:
  • Functions:
    General Management
  • Experience:
    7-10 years
Job Description:
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At CoStar, we’re in the business of equipping our clients with what they need to succeed.

We create opportunity through a combination of reliable tools, resources, and deep understanding in today’s market.Our sales teams’ help our clients find relevant information, meet the right people, and make the deals that are critical to their success.

Join us in representing CoStar, the undisputed leading provider for commercial real estate data, analytics and online marketplaces. 

As a CoStar Director of Inside Sales for Multifamily Marketing you will be responsible for delivering frontline sales results through the leadership and development of the Inside Sales managers and their teams.The inside sales teams are responsible for growing and developing their assigned region’s revenue by selling new advertising and info subscriptions on to new customers, growing existing customer revenue and ensuring high levels of customer service and high renewal rates., a division of CoStar, is the nation’s #1 apartment listing website supported by the industry’s largest professional research team.


Perform complex tasks involving the coaching, counseling, and leading of the inside sales team

Monitor sales performance and hold managers accountable to the required level of sales activity for their teams in order to ensure the achievement of business performance targets

Ensure that all team members and the overall team achieves all assigned revenue goals

Provide feedback to management and recommend changes and modifications to established procedures & guidelines

Serve as liaison between training, executive management, field sales and inside sales teams and other sales support functions

Ensure a high level of customer satisfaction and employee satisfaction ratings

Develop and communicate annual sales plans in support of the organizational strategy and objectives

Develop and mentor all team members

Ensure CoStar culture and values are adopted by team members


Eight or more years of experience managing inside sales or call center teams in a high transaction environment

Five or more years of recent experience in telesales while meeting and exceeding quota

Three or more years of experience managing other sales managers or leaders

Experience managing teams of fifteen or more inside sales professionals

Experience building and hiring a sales/inside sales team

Multifamily experience helpful, but not required

Bachelor’s degree required


Demonstrated leadership capabilities

Strong and proven track record of successfully mentoring and coaching sales teams to achieve their greatest potential

Demonstrated ability to retain proven sales producers and remove non-producers

Proven track record of meeting and exceeding sales goals and quotas in a high transaction environment

Effective internal relationship building skills (superiors, peers, teams, company-wide) and externally (sales channels, customers, etc.)

Ability to be flexible and adapt to changing situations at a high growth company

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