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Director, Internal Communications - Operations

Englewood, CO, USA | Comcast

  • Industry:
    Media / Entertainment
  • Position Type:
    Full-Time
  • Functions:
    General Management
    Marketing
  • Experience:
    10-12 years
Job Description:
63 people have viewed this job

Comcast Spotlight is seeking a dynamic Director, Internal Communications- Operations to work with the appropriate internal stakeholders to gather necessary facts, translate that information into multi-channel strategies, and then execute on those strategies. This person has a strong passion for innovation and isn't afraid to bring new, creative ideas to leadership. Qualified candidates will have a strong background in storytelling, with strong writing abilities and organizational skills. Time management is critical to success in this role.


Core Responsibilities:


-Develops and implements communication strategies for operations to keep them informed of any updates or changes to existing products or services.

- Creates communications materials for presentation.

- Focuses direction and efforts on understanding what audience is to be reached and with which message.

- Collaborates with other departments and key stakeholders to define Spotlight's brand and product positioning.

- Establishes company best practices and tools for communications and persistently researches new industry tools and practices.

- Consistent exercise of independent judgment and discretion in matters of significance.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.


Job Specification:

- Bachelor's Degree

- Generally requires 10+ years related experience


Employees at all levels are expect to:



- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our

communities


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