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Director Internal Communications

New York, NY, USA | Columbia University

  • Industry:
    Education (Higher)
  • Position Type:
  • Functions:
    General Management
  • Experience:
    3-5 years
    5-7 years
Job Description:
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Position Summary

The Director of Internal Communications in the Office of Communications is responsible for creating and implementing internal communications strategies throughout Columbia University Irving Medical Center.


The Director of Internal Communications will balance requests for communications that come from multiple constituencies against the communications needs of the medical center’s diverse audiences—faculty, staff, and students—to determine and provide advice on the most effective ways to deliver timely, relevant information. The Director of Internal Communications will be responsible for creating communications that will be used on multiple platforms, requiring skills to research, write, and edit communications; manage and assess processes for optimal communications; and develop web content and presentations to support the institutional missions. The Director of Internal Communications must be a strong writer and planner. The Director of Internal Communications will employ project management skills to track deadlines and should be experienced in organizing both processes and people to ensure that the communications team remains efficient and productive while maintaining high standards.

The director will work as part of a team of CUIMC communicators. Among the specific kinds of communications the Director of Internal Communications will be responsible for

· Institutional announcements, such as news about organizational structure, administrative appointments, and employee recognition

· Communications that convey messages that inform and engage internal audiences

· Presentations to reinforce the reputation of the schools of CUIMC among internal audiences

Other projects and duties as assigned.

Minimum Qualifications

Requires a bachelor's degree or equivalent in education and experience, plus a minimum of four to six years of related experience working as a writer, production coordinator, and/or web editor.The director should be able to demonstrate a high level of expertise in the following areas project management, teamwork, writing, and office systems. This individual must be a highly motivated self-starter, who is comfortable collaborating as part of a team or working independently. She/he should have excellent customer service and, organizational skills and be able to multitask. She/he should be able to work in both Macintosh and PC environments and have at least intermediate knowledge of the Microsoft Office suite.

Because the director will establish and maintain relationships with members of the medical center community, the incumbent should have strong interpersonal skills. The Director of Internal Communications should demonstrate the ability to use organizational communications to shape messages, create communication channels, develop strategic communication plans, and provide insights and information at both the strategic and tactical levels.

Preferred Qualifications

Experience in a higher education environment is preferred.

Other Requirements

Type other requirements and/or special indicators if CUIMC

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