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Director of IT Infrastructure & Operations

Utica, NY, USA | CONMED Corporation

  • Industry:
    Medical Devices
  • Position Type:
    Full-Time
  • Functions:
    General Management
    IT / Information Technology
  • Experience:
    12-15 years
Job Description:
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The Director of IT Infrastructure & Operations will lead the IT Infrastructure team in the delivery of new IT Infrastructure solutions & maintenance of existing technology to meet business requirements. They will work with peers in the IT leadership team to create solutions and add repeatable work/solutions to the IT Service Catalog, as well as monitor the production environment to prevent issues and anticipate needs. The Director of IT Infrastructure & Operations will also be responsible for developing and communicating the goals and 1-3 year strategy this area of IT, in alignment with the overall vision & strategy for IT and the ConMed business.The person in this role will be a member of the IT leadership team, and will report directly to the CIO.


Accountabilities


Develop & evolve vision, strategy, and tactics for design and implementation of IT infrastructure solutions, including cloud and on-premise solutions, at the best possible cost.

Provide a stable, reliable, safe, secure, scalable, and extensible environment for the continuous operation of our global infrastructure & applications which rely upon it, with minimal unplanned downtime.

Accountable for building and maintaining a high performing team.

Achieve & maintain high Employee Engagement within the Infrastructure & Operations function

Achieve & maintain high customer satisfaction on services provided by Infrastructure & Operations function


Activities


Work closely with Business Technology Partners and Applications teams to ensure strategies for Infrastructure align with application strategies and business goals

Seek feedback from the consumers of the IT Infrastructure & Operations services

Implement processes and select technologies and that will enable the team to scale while improving productivity

Build and manage a team capable of executing the tactics for Infrastructure & Operations, and efficiently delivering new IT Infrastructure solutions


Meet with team members on a regular basis to build relationships, seek feedback and develop team competencies

Recruit best fit talent for the IT Infrastructure & Operations Team

Prioritize work for the team, accounting for organization priorities

Provide a clear articulation of direction and expectations of delivery (Quality, Scope, Time, Resource / Purpose Context)

Hold team members accountable and provide feedback on performance

Ensure team members understand the business value of what they’re doing and can articulate it

Develop team members so they can perform and deliver the best possible results

Coordinate roles and tasks of team members to achieve goals

Measure the team’s performance against organizational goals


Control the level of work in progress to optimize flow of work through the IT Infrastructure & Operations team while controlling costs(budget, people, equipment, technologies) by working with peers and management

Adhere to pertinent regulatory requirements and to departmental policies, practices and procedures

Manage financial budgets and forecasts to remain within commitments while achieving goals

Stay current with business direction and emerging technology trends


Work Experience Requirements:


Minimum of 5 years of experience in a management position for a global enterprise with accountability for IT infrastructure architecture and operations in a highly regulated organization.

Minimum 12 years of experience in IT or related field


Education Requirements:


Bachelor’s degree in Computer Science or Computer Information Systems preferred

MCSE Certification preferred

Linux/Unix experience a plus

Oracle/MS SQL experience a plus

Knowledge and understanding of relevant legal, regulatory and privacy requirements for a global medical device organization or related field preferred


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