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Director of Product Delivery

Alpharetta, GA, USA | Fiserv

  • Industry:
    Information Technologies
  • Position Type:
  • Functions:
    General Management
  • Experience:
    5-7 years
Job Description:
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The Fiserv Global Technology Transformation organization is looking to hire a Product Owner for Fiserv’s API enterprise portal and integration platform. In this role, you will be supporting enterprise solutions with your extensive experience in Product Management and API integrations across the global enterprise. This role is a critical founder of Fiserv’s global API portal, setting market and opportunities across thousands of Fiserv customers. The API product owner will have influence into UI design, infrastructure scaling, security, and compliance for high-visibility The API Product Manager is accountable for understanding the customer needs and providing clear requirements to what data is needed and how this needs to be presented. In addition, they detail the requirements for API proxy developers to use and are available to API team to answer questions. The Product role should, at all times, emphasize the customer's point of view to the API team; they are the champion of Outside-In API Design. The API product owner articulates and defines the value proposition of the products being built. They prioritize efforts across the enterprise, communicate projected timelines, and negotiate requests from other teams or businesses that need features or functionality from the API platform

Basic Qualifications for Consideration: Lead supervise and report product performance throughout its life cycle including product strategy, product planning and issue prioritization

Proven expertise in crafting product vision and strategy

Partner with BU API Product owners to build the API program roadmap

Maintain roadmap for the API Program including the API standards, API Data rights use, API Developer portal, Usage accounting and reporting.

UI/UX design and iterative design (developer experience)

Understanding and coaching of outside-in design

Experience developing sophisticated business case and financial analysis across IT and business critical initiatives

Craft a chargeback model for API Platform use

Experience with education and enrollment of consumers into new products

Sophisticated verbal and written communication skills to present ideas and concepts effectively

Knowledge of how to Implement APIs and maintain their lifecycle

Detailed experience of SOAP to REST or vice-versa, using API management platform

Maintain programming standards and ensure the usage of the pattern / template for API Proxy

API focused understanding of integration design and patterns experience for the web

Understanding of RESTful and SOAP Services

Knowledge of Agile and DevOps methodologies

Significant experience designing, deploying, and supporting production cloud environments, such as Amazon Web Services (AWS), Azure, and private cloud environments.

Preferred Skills, Experience, and Education:

Bachelor’s degree in related field or equivalent work experience

5 + years proven track record in product management

Experience in conversations with vendor and project management

3+ years functional leadership experience

Product management or product design experience

Strong technical and philosophical understanding of APIs and API design

Web product development experience

Experience negotiating with various partners for technology solutions

Experience developing in Drupal a plus

Knowledge of Apigee Configurations, Management and Apigee testing.

Experience with CI/CD Tools (Jenkins, GitHub)

Travel required: 15-25% travel (every other month) may be required once travel restrictions are lifted

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