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Director of Product Management, Energy & Utilities

San Francisco, CA, USA | Vlocity

  • Industry:
    Computer Software / Computer Games
  • Position Type:
  • Functions:
    General Management
    Marketing
    Product Development
  • Experience:
Job Description:
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Vlocity, Inc. is recruiting a Director of Product Management within our fast-growing Vlocity Energy and Utility business. This product leader will be a key member of the Vlocity Energy leadership team and will have responsibility for defining and delivering cloud-based solutions that help utilities and retail energy providers increase customer satisfaction, operate with increased agility, and reduce operating costs.


This particular role will have an emphasis on global regulated energy retail markets, while also contributing to the overall product strategy for the industry vertical. This leader will have primary responsibility for steering and delivering product but will also up to 30-40% client and market facing, so will need strengths in these areas as well.


You will report to the industry lead for Energy and Utilities and will collaborate with an extended team of product development, engineering, sales, and marketing professionals. Additionally, you will work with strategic Vlocity partners such as Salesforce, our Global Systems Integration partners, and our product/ technology partners for Energy. Specific responsibilities include the following:


Define product strategy for the industry. Use Vlocity’s utility industry data model, Vlocity applications (e.g. Service Console, CPQ, Contract & Order Management), and platform capabilities to define new and compelling industry solutions for utilities and retail energy providers

Collaborate with Vlocity’s business analysts and design teams to expand our library of productized business processes and guide development of future Vlocity Energy application modules and features

Develop and engage ecosystem partners around industry solutions (e.g. Salesforce, systems integrators, and other product ISV partners)

Work closely with our customers, partners, industry experts, product managers, engineers, and services teams to understand and document energy providers’ sales, service, and marketing processes at a detailed level

Define product positioning and messaging, and develop portfolio of sales enablement and training tools for use by Vlocity, Salesforce, and partner sales teams

Help Vlocity industry sales teams close business, serve as product sponsor for certain strategic customer relationships, and represent Vlocity Energy to the market and at industry events

REQUIRED QUALIFICATIONS


5+ years as product manager or solution architect, delivering customer experience and energy management projects for retail energy providers

Demonstrated ability to understand customer business strategies and operational objectives, and translate those requirements into effective industry solutions

Prior experience working with Salesforce, Opower (or competitor), SAP ISU, or Oracle Utilities products is highly valued

Excellent written and verbal communication skills

Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a deadline

Highly motivated to learn and proactively engage, with the desire to work in a fast-paced environment

DESIRED QUALIFICATIONS 


Strong background in global regulated energy market requirements across retail and distribution

Desired locations are San Francisco or Austin, but we will consider other locations for highly qualified candidates. Travel will be required to meet with Vlocity product leadership (San Francisco) and Vlocity customers will be required


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